Business Development Manager Customs DGF Europe
Deutsche Post AG
vor 4 Tg.

Overall role purpose :

Drive Customs business development in cooperation with other regions and with the countries in Europe

Lead the identification and development (pipeline) of Customs opportunities into successful new wins

Drive, facilitate and support new Customs deals in terms of setting structure, solution and processes in close collaboration with sales and respective business units for a successful pursuit and close of process.

Lead and support customer negotiations on Customs

Post mortem and competitor analysis

Understand the competition and competitor landscape

Understand and develop Customs value proposition continuously

Sell global solutions, with local intervention and execution capabilities

Specific Role challenges :

Regional (Europe) focusand influence with no direct reports

Requires excellent communication and influencing skills to achieve required results.

Work closely with global, regional, sub-regional and country teams to develop new customer pipeline, value proposition and convert them to business wins.

Coach sub-regional and country teams in offering profitable Customs services and solutions to customers.

Maintain productive working relationship with account management, sector leads, sales and customer contract / program managers, AFR and OFR Product Organizations, other DGF VAS (e.g., ISC, LLP)

Onboard new clients incl. consulting and negotiation

Participate in sector and sales customer events / meetings

Excellent network and stakeholder management required

Drive value propositions and solutions that meet the needs of customer specific requirements (so called local requirements)

Overall goals / typical measures :

New customers

New Customs Solution, consulting and improvement initiatives

Accountabilities : Customer


Customs pipeline development

Increase client base incl. consulting and negotiation

Increase DGF NS, GP & Value to customer

Ensure alignment, synergies and collaboration

Provide coaching / training to country Customs and sales teams

Become subject matter expert in consultative selling

Ensure professional post opportunity review with customers


Customer engagement in post opportunity review and strategic deal pursue

Alignment with Sales, BU’s / Countries and Sectors


Business development pipeline

Business analysis

Proposals and negotiation

Post opportunity review

Coordinate successful delivery

Create leading practices

Support service / product development

Continuously develop value proposition

People Management

Provide guidance in performance of tasks

Ensure quality of team activity and output

Manage development of activities

Strong analytical skills

Solution conceptual value add driven

Strong Customs and Customs Operations knowledge

Excellent understanding of customs operations

Strong communication skills

Team player / works well under pressure

Strong interpersonal and social skills across cultural boundaries

Strong Network stakeholder management skills required

Education / Qualification :

MBA is plus

Minimum 5 years in Customs Industry

Customs Operations Management experience

Background business development and marketing on customs

Possible next jobs :

Regional, Global Customs roles

Other VAS Management roles

Important : Location of the position can be anywhere in Europe and depends on the final selected candidate.

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