Technical Support Engineer
Basel, Switzerland
vor 7 Tg.


Coupa Software (NASDAQ : COUP), a leader in business spend management (BSM), has been certified as a Great Place to Work by the Great Place to Work organization.

We deliver Value as a Service by helping our customers maximize their spend under management, achieve significant cost savings and drive profitability.

Coupa provides a unified, cloud-based spend management platform that connects hundreds of organizations representing the Americas, EMEA, and APAC with millions of suppliers globally.

The Coupa platform provides greater visibility into and control over how companies spend money. Customers small, medium and large have used the Coupa platform to bring billions of dollars in cumulative spend under management.

Learn more at Read more on the Coupa Blog or follow Coupa on Twitter.

Do you want to work for Coupa Software, the world's leading provider of cloud-based spend management solutions? We’re a company that had a successful IPO in October 2016 (NASDAQ : COUP) to fuel our innovation and growth.

At Coupa, we’re building a great company that is laser-focused on three core values :

  • Ensure Customer Success Obsessive and unwavering commitment to making customers successful.
  • Focus On Results Relentless focus on delivering results through innovation and a bias for action.
  • Strive For Excellence Commitment to a collaborative environment infused with professionalism, integrity, passion, and accountability.
  • Responsibilities :

  • 1st and 2nd level support for users of our eProcurement suite (via phone and e-mail)
  • Incident Management : analyzing and solving system issues including distribution of incidents to 3rd level support
  • Database and system administration including housekeeping : Connecting databases and running queriesTroubleshootingChecking patch levels and log filesWorking on configuration files and directory structuresSetting up FTP and SFTP connections
  • Requirements :

  • Dedicated, team-oriented individual with good communication skills
  • Customer oriented
  • Comfortable working in a technical environment
  • Strong technical and analytical skills
  • Advocate for data quality with sharp attention to detail
  • Ability to work independently, strong time management skills
  • Fluent German and English, written and Other languages would be an asset
  • Proficiency in MS Office products including MS Access and MS SQL
  • Previous experience with Ariba, Coupa and / or SAP are a plus
  • At Coupa, we have a strong and innovative team dedicated to improving the spend management processes of today’s dynamic businesses.

    It’s our people who make it happen, and we strive to attract and retain the best in every discipline.

    We take care of our employees every way we can, with competitive compensation packages, as well as restricted stock units, an Employee Stock Purchase Program (ESPP), comprehensive health benefits for employees and their families, a 401(k) match, a flexible work environment, no limit vacations for exempt employees, non-

    exempt employees are on an accrual basis for PTO, catered lunches And much more!

    As part of our dedication to the diversity of our workforce, Coupa is committed to Equal Employment Opportunity without regard for race, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity or religion.

    Please be advised, inquiries or resumes from recruiters will not be accepted.

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