Service Engineer
Buhler AG
Uzwil
vor 5 Tg.

Duties

  • Global service and commissioning of packaging equipment and other machines from the Digital Sense portfolio as required
  • Check of mechanical and electrical installation
  • Generation of performance and accuracy certifications
  • Preparation of reports and other documentation recording customer settings and tasks performed
  • Training of customer and Bühler personnel for operation and maintenance
  • Support for single machine sales, plant components, third-party machines and consumables
  • Work in collaboration with global SAS, DT / DS and other customer service teams
  • Ensure quality through the use of appropriate group and international standards and tools (e.g. CAQ, CRM, reporting templates)
  • Gather market knowledge including customer feedback, business opportunities and competitor activity
  • Qualifications

  • Apprenticeship or Diploma in a technical subject, electronic apprenticeship is an advantage
  • Minimum 3 years industrial customer service field experience
  • Strong knowledge of mechanical systems and electrical systems
  • Understanding of site safety requirements
  • A high standard of spoken and written English essential, further languages an advantage
  • Able to prepare documentation and reports to a professional standard using MS Office applications
  • High readiness for global travel (>
  • 75%)

  • Strong customer and service focus
  • Enjoy working with global cultures
  • What we offer

  • International, successful company with sustainable prospects for the future
  • Wide technical & modern environment with interesting challenges
  • Professional environment with an open communication culture
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