Head of Language Technology and Strategic Projects
Credit Suisse
Zürich, Region Zurich, Switzerland , Switzerland
vor 6 Tg.

We Offer

The Head of Language Technology and Strategic Projects is instrumental in the development and transformation of the Language & Translation Services (L&TS) operating model and the revised process to enhance provision of language services within a cost-

efficient framework. The role includes line management responsibility and is part of the L&TS management team, directly reporting to the sub-department head.

  • A very interesting and strategic position in Credit Suisse's global Language & Translation Services (L&TS) organization within Corporate Functions
  • Managing the Translation Technology function taking into account the specialist, operational, and strategic objectives and targets of L&TS
  • Assume lead or act as subject matter expert transformation projects with language technology focus with the aim of improving cost effective service delivery and enhancing customer experience globally
  • Lead innovation by aligning the bank's business needs with developments in the language industry and translation technology market in a fast changing environment
  • Benchmarking with peer organizations and the market with focus on digitalization of translation processes and the use of artificial intelligence
  • You to exchange with internal clients to gather requirements on specific needs and support solution finding (e.g. content management system integration, machine translation solutions)
  • Design, implement and monitor new processes, ensure training for internal and external partners
  • Assume business ownership for L&TS applications in close collaboration with the internal IT department and the application vendors
  • You coordinating upgrades and maintenance tasks of L&TS applications in conjunction with internal IT. Lead education of L&TS on new functionality as appropriate.
  • Ensure user support of L&TS application in collaboration with the translation technology team and the internal IT organization
  • You Offer

  • Degree in translation with specialization on technology or computational linguistics or IT with strong focus on language technology solutions or equivalent professional experience / track record
  • Profound knowledge of the translation and localization industry and processes, ideally in a management function
  • Sound experience with language technology tools (translation management systems, CAT tools, machine translation
  • Good language skills (very good English)
  • Management experience and skills
  • Education and / or experience in project management
  • A winning and open personality with excellent interpersonal skills combined with an outstanding ability to communicate
  • Personal integrity, with the initiative and the ability to work as part of a team in an environment that demands excellence, time and energy
  • You are a dedicated problem solver with a positive, empathetic personality and the passion to handle multiple challenging priorities and assignments
  • LI-CSJOB*Mr. F. Golde would be delighted to receive your application.
  • Please apply via our Career Portal.

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