The Head of Language Technology and Strategic Projects is instrumental in the development and transformation of the Language & Translation Services (L&TS) operating model and the revised process to enhance provision of language services within a cost-
efficient framework. The role includes line management responsibility and is part of the L&TS management team, directly reporting to the sub-department head.
A very interesting and strategic position in Credit Suisse's global Language & Translation Services (L&TS) organization within Corporate Functions
Managing the Translation Technology function taking into account the specialist, operational, and strategic objectives and targets of L&TS
Assume lead or act as subject matter expert transformation projects with language technology focus with the aim of improving cost effective service delivery and enhancing customer experience globally
Lead innovation by aligning the bank's business needs with developments in the language industry and translation technology market in a fast changing environment
Benchmarking with peer organizations and the market with focus on digitalization of translation processes and the use of artificial intelligence
You to exchange with internal clients to gather requirements on specific needs and support solution finding (e.g. content management system integration, machine translation solutions)
Design, implement and monitor new processes, ensure training for internal and external partners
Assume business ownership for L&TS applications in close collaboration with the internal IT department and the application vendors
You coordinating upgrades and maintenance tasks of L&TS applications in conjunction with internal IT. Lead education of L&TS on new functionality as appropriate.
Ensure user support of L&TS application in collaboration with the translation technology team and the internal IT organization
Degree in translation with specialization on technology or computational linguistics or IT with strong focus on language technology solutions or equivalent professional experience / track record
Profound knowledge of the translation and localization industry and processes, ideally in a management function
Sound experience with language technology tools (translation management systems, CAT tools, machine translation
Good language skills (very good English)
Management experience and skills
Education and / or experience in project management
A winning and open personality with excellent interpersonal skills combined with an outstanding ability to communicate
Personal integrity, with the initiative and the ability to work as part of a team in an environment that demands excellence, time and energy
You are a dedicated problem solver with a positive, empathetic personality and the passion to handle multiple challenging priorities and assignments
LI-CSJOB*Mr. F. Golde would be delighted to receive your application.
Please apply via our Career Portal.