Sales Associate - Zurich Poststrasse
vor 40 Tg.

Key Accountabilities

  • Consistently achieve or exceed monthly and seasonal individual and storesales goals, enhancing and developing the business;
  • Provide an exceptional customer service experience by exceeding theirexpectations, demonstrating an excellent knowledge of the products as well asGucci history and heritage in accordance with the Gucci selling ceremony;
  • Drive and exceed individual KPI goals, by ensuring the highest level ofCustomer Service and quality of sales;
  • Capture meaningful customer data according to the Company tools (CRM), forthe purposes of connecting with the client, building relationships andpersonalizing future client development opportunities;
  • Maintain an active, accurate, neat and organized client book, contactingclients regularly and providing appropriate follow-
  • up on all sales or clientrequests;
  • Ability to discuss with clients and give advice on general trends in the fashionworld and developments in the luxury market, showing passion for fashion andluxury products;
  • Work as a team player and partner with fellow colleagues, foster open andconstructive communication, to ensure a consistent exceptional experience andcontribute to a positive working environment;
  • Maintain security standards within the store to ensure safety of customers,colleagues and merchandise;
  • Contribute to upholding the visual display of all products in accordancewith Gucci visual standards;
  • Contribute to the daily operations of the store, by maintaining a neat andorganized understock and stock room;
  • Adhere to Gucci Image standards and guidelines;
  • Follow all company policies and procedures.
  • The Gucci Sales Associate is responsible for providing our customers withexceptional service by meeting their individual needs and expectations, as wellas serving as a Gucci Ambassador by promoting the philosophy and values ofthe brand.

    Passion for the brand is conveyed through creating a branded, luxuryclient experience.

    Key Requirements

  • 3+ years of luxury fashion sales experience preferably in a similar role orcustomer service setting;
  • Proven ability to drive and exceed individual and store results;
  • Proven ability to build lasting relationships with customers andcolleagues;
  • Excellent communicate skills, both oral and written, and the ability tohandle multiple tasks simultaneously;
  • Strong organization and follow-up skills are essential;
  • Accuracy and attention to detail needed;
  • Candidate should be team-focused with a desire to collaborate effectively;
  • Ability to work in a fast moving and dynamic environment;
  • High flexibility and ability to adapt to different customers;
  • Ability to work a flexible schedule based on business needs which includes,evenings, weekends and holidays.
  • Job Number : 000JQA


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