Local IT Support (LIS)
Commerzbank International
Zürich
vor 13 Tg.

Task :

  • 1st-Level-Support for all issues related to Information and Communication Technology (ICT)
  • Local coordinator for desktop and telecommunication issues
  • Local Infrastructure management
  • Participation in selected pilot studies and projects
  • In detail :

  • Administration of local PC’s and servers in cooperation with Central Divisions
  • Management of user IT requests (User profile, Workstation profile, Printer )
  • Monitoring / Maintenance and Coordination of all local applications
  • Maintenance network system in cooperation with Central Divisions
  • Incident management
  • First-level-support for Information and Communication Technology
  • Manage IT Infrastructure in coordination with Central Divisions
  • Support disaster recovery procedures
  • Support operations on national holidays (Target days) if required business wise
  • Maintaining IT Processes and Workflows
  • Provide database and programming support (VBA, SQL, MS Access)
  • Develop, deploy and administer SharePoint Services
  • Participate in projects impacting IT domains : Infrastructure, software, processes, workflows
  • Profile : Education / Experience :

    Education / Experience :

  • Secondary school or University in computer technology
  • 2-3 years working experience in the home country specific banking IT environment preferably
  • Capacities / Qualification :

  • Knowledge of underlying business procedures and products
  • Knowledge of country specific Electronic Banking format
  • Language German (must), English (must), French (advantage)
  • Practical knowledge of Service-management Processes (ITIL)
  • Proficient in Infrastructure and Operating Systems
  • Knowledge or awareness of new technology
  • Proficient in IT Security
  • Personal skills :

  • Service oriented
  • Result oriented
  • Strong organizational and analytical skills
  • Team oriented and ability to work in a collaborative environment
  • Communication skills
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