To contribute to our Reduced-Risks Products (RRPs) growth and development in the Swiss market, we are looking to recruit an e-
Commerce Specialist to join our Swiss Digital team in Lausanne, Switzerland. In this role, you will support the Philip Morris S.A.
digital & e-Commerce strategy, leading the execution and solid tracking of e-commerce initiatives, working closely with multiple internal departments and external suppliers to maintain the e-
Commerce platform and ensure we deliver a leading online consumer experience.
Specific responsibilities :
Regular monitoring and reporting on sales, promotions and ad-hoc initiatives;-Own the day-to-day activities of the e-Commerce platform (managing site merchandising and online product catalogue, ensuring smooth order management process, monitoring inventory level, managing change requests, voucher creation);
Implement initiatives to maximize online sales performance and retention (i.e.
pre-order, online merchandising optimization, promotions);-Analyze online market and competitive trends to provide insights that will help drive ecommerce sales;
Manage relationship with key suppliers;-Liaise regularly with Customer Care team and follow up on consumer’s issues related to e-
Commerce orders and overall shopping experience. Specific requirements :
Demonstrated strong analytical skills;-Advanced knowledge of Google Analytics and Excel;-Working experience within an e-
Commerce environment;-Experience in managing third-parties;-Project management experience;-Ability to work efficiently and accurately toward multiple deadlines;
Self-starter and proactive; creative thinker and problem solver;-Ability to adapt to rapidly changing priorities;-Experience using Tableau is an asset;
Fluent in English and a second language (French or German). PMI is the world’s leading international tobacco company, with six of the world's top 15 international brands and products sold in more than 180 markets.
In addition to the manufacture and sale of cigarettes, including the number one global cigarette brand, and other tobacco products, PMI is engaged in the development and commercialization of Reduced-Risk Products ( RRPs ).
RRPs is the term we use to refer to products that present, are likely to present, or have the potential to present less risk of harm to smokers who switch to these products versus continued smoking.
We have a range of RRPs in various stages of development, scientific assessment and commercialization.
Because our RRPs do not burn tobacco, they produce far lower quantities of harmful and potentially harmful compounds than found in cigarette smoke.