PROGRAMME MANAGEMENT OFFICER
United Nations
GENEVA
vor 11 Tg.

Org. Setting and Reporting

This position is located in the Cultural Diplomacy and Outreach Section, Library, United Nations Office at Geneva (UNOG).

The incumbent works under the direct supervision of the Chief, Cultural Diplomacy and Outreach Section. The Chief of the Library is second-

level supervisor and the Chief of the Centre for Learning and Multilingualism (CLM), Human Resources Management Service, Division of Administartion, is additional supervisor.

Responsibilities

Within delegated authority and under the supervision of the Chief, Cultural Diplomacy and Outreach Section, the Programme Management Officer will be responsible for the following duties :

Develops and structures the portfolio and catalogue of the Knowledge and Learning Commons (KLC) for staff and diplomats, taking into account their specific and common learning requirements : Actions include :

  • Participates in the development, implementation and evaluation of assigned programmes / projects, etc.; monitors and analyzes programme / project development and implementation;
  • reviews relevant documents and reports; identifies problems and issues to be addressed and proposes corrective actions; liaises with relevant parties;
  • identifies and tracks follow-up actions.

  • Assists in the development of the portfolio, including the review and analysis of issues and trends, preparation of evaluations or other research activities and studies.
  • Prepares various written outputs, e.g. draft background papers, analysis, sections of reports and studies, inputs to publications, etc.
  • Provides substantive support to consultative and other meetings, conferences, etc., to include proposing agenda topics, identifying participants, preparation of documents and presentations, etc.
  • Holds consultations with Missions and Secretariat staff to draft and validate learning requirements and provides input to the Library’s sections and to the Centre for Learning and Multilingualism (CLM) for subsequent training design;
  • performs consulting assignments, in collaboration with the client, by planning and facilitating workshops, through other interactive sessions and assisting in developing the action plan the client will use to manage the change.

    Works with the CLM team on instructional design and quality assurance for learning services for UNOG staff and diplomats.

    Participates in the evaluation of pilot services in 2018 to help decide on the portfolio of the KLC in 2019. Actions include :

  • Undertakes survey initiatives; designs data collection tools; reviews, analyzes and interprets responses, identifies problems / issues and prepares conclusions.
  • Researches, analyzes and presents information gathered from diverse sources.
  • Acts as focal point for the KLC portfolio / catalogue 2019. Actions include :

  • Coordinates activities related to budget and funding (programme / project preparation and submissions, progress reports, financial statements, etc.
  • and prepares related documents / reports (pledging, work programme, programme budget, etc.).

  • Undertakes outreach activities; conducts training workshops, seminars, etc.; makes presentations on assigned topics / activities.
  • Drafts project proposals to be submitted to donors.
  • Performs other duties as required.

    Professionalism :

    Knowledge and understanding of theories, concepts and approaches relevant to particular sector, functional area or other specialized field.

    Ability to identify issues, analyze and participate in the resolution of issues / problems. Ability to conduct data collection using various methods.

    Conceptual analytical and evaluative skills to conduct independent research and analysis, including familiarity with and experience in the use of various research sources, including electronic sources on the internet, intranet and other databases.

    Ability to apply judgment in the context of assignments given, plan own work and manage conflicting priorities. Shows pride in work and in achievements.

    Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results.

  • Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges;
  • remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

    Communication :

  • Speaks and writes clearly and effectively
  • Listens to others, correctly interprets messages from others and responds appropriately
  • Asks questions to clarify, and exhibits interest in having two-way communication
  • Tailors language, tone, style and format to match the audience
  • Demonstrates openness in sharing information and keeping people informed
  • Client Orientation :

  • Considers all those to whom services are provided to be clients and seeks to see things from clients’ point of view
  • Establishes and maintains productive partnerships with clients by gaining their trust and respect
  • Identifies clients’ needs and matches them to appropriate solutions
  • Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems
  • Keeps clients informed of progress or setbacks in projects
  • Meets timeline for delivery of products or services to client
  • Education

    Advanced university degree (Master’s degree or equivalent degree) in business administration, management, education, social sciences or related field.

    A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.

    Work Experience

    A minimum of five (5) years of experience in project or programme management, administration or related area is required, preferably acquired within an international organization or an international NGO.

    Experience in monitoring and evaluation applied to learning, adult training or instructional design is required. Experience in communicating with the staff of missions to the UN, as well as with delegates and senior officials is desirable.

    Languages

    English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in English and French is required.

    Knowledge of another official United Nations language is desirable.

    Assessment

    Evaluation of qualified candidates may include an assessment exercise which will be followed by competency-based interview.

    Special Notice

    Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

    The appointment or assignment and renewal of the post is subject to the availability of the post or funds, budgetary approval or extension of the mandate.

    Pursuant to section 7.11 of ST / AI / 2012 / 2 / Rev.1, candidates recruited through the young professionals programme who have not served for a minimum of two years in the position of their initial assignment are not eligible to apply to this position.

    The United Nations Secretariat is committed to achieving 50 / 50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position.

    United Nations Considerations

    According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

    Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation or sexual abuse, or crimes other than minor traffic offences, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts.

    The term sexual exploitation means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another.

    The term sexual abuse means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions.

    Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs.

    The United Nations Secretariat is a non-smoking environment.

    Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on Manuals hyper-

    link on the upper right side of the inspira account-holder homepage.

    The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines.

    Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening.

    No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

    Job openings advertised on the Careers Portal will be removed at 11 : 59 p.m. (New York time) on the deadline date.

    No Fee

    THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING).

    THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

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