Oversee and manage daily supply chain activities for International markets; which encompasses : order management, customer service, shipment management, sales administrative activities, creation and review of shipping documentation, reporting sales / cost analysis, complex interfaces errors resolution.
Process the necessary ERP transactions according to standard operating procedures and SOX compliance guidelines. Perform Financial Month End Reconciliation for his or her markets if applicable
Management of Customer Relationships maintain high level of Customer Service
Daily cross functional interaction with Logistics Partners / Providers, Contract Manufacturing Organizations and Biogen functions as it relates to coordination of shipments and product availability;
all to ensure timely and continuous product supply
Cross functional project management and / or support of limited complexity.
Drive efficiency in working with Logistics Providers / Partners; whilst balancing cost effectiveness, quality of the services provided and customer expectations.
Analyze cross functional and logistics processes and identify / implement solutions to improve the quality and efficiency of the supply chain and to ensure desired customer service levels are met
Work with Quality Assurance to promote and maintain GxP compliance throughout the logistics network within the scope of the Logistics Team.
Exceptions handling Investigate exceptions, determine root causes, implement CAPAs and drive closure
Support ad hoc requests from other functions for filling, change control, trade compliance, EHS, and other purposes
Bachelor or Master Degree in Supply Chain related Education or Fachhochschule (Supply Chain / Export Expert Logistikfachmann / Exportfachmann)
Minimum of 2-4 years working experience, preferably in a Logistics / Supply Chain role or within the Biotech / Pharmaceutical industry or any other regulated industry such Food / Medical device
Experience within an international and controlled environment
Strong analytical and communication skills
Strong team player (ability to direct and participate in cross functional and management teams)
Experience with Supply Chain and Manufacturing planning tools : preferably : Oracle, Hyperion, Business Object, SAP, APO, Manugistics, JDE