Assistant Maitre D'Hotel - Explora Journeys
MSC Cruises
geneva, CH
vor 1 Tg.

JOB PURPOSE

An exciting opportunity exists for a world class Assistant Maître D'Hotel to join our newly created luxury travel brand Explora Journeys .

The Assistant Maître D’Hotel supervises all Dining Service Team members in order to provide excellent service to Guests.

KEY ACCOUNTABILITIES

  • Controls all restaurant service stations are clean and the mise en place is correct before and after every service;
  • Controls the daily work of Dining Service Crew in the assigned restaurant;
  • Handles and resolves Guest complaints regarding dining quality and service;
  • Supports the Maître D’Hotel in cost control responsibilities through close monitoring of the inventory;
  • Assists the Maître D’Hotel, ensuring compliance with quality and sanitation standards and procedures in all restaurants, crew mess rooms and room service.
  • QUALIFICATIONS (skills, competencies, experience)

  • Education within hotel / catering industry or equivalent experience in 4 / 5 star restaurant, hotel or resort;
  • Fluent English, oral and written. Any additional European language is considered an advantage (Italian, Portuguese, German, Spanish and French);
  • Good management and organization skills;
  • Interpersonal and communication skills;
  • Passion about hospitality and customer service driven;
  • Cruise industry experience is an advantage;
  • Computer literacy.
  • VISA REQUIREMENTS (if any)

    Possess a valid passport and when available a seaman book.

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