The Bank’s entire operations are managed by COO Division and are headed up by the Chief Operating Officer. It strives to provide both in-house and external clients with a first-rate service to ensure our business operates efficiently and at the best possible cost.
The COO division comprises Operations, Finance, Information Management, Human Resources and Logistics. COO Division employees are committed to providing, with professionalism and enthusiasm, an efficient, proactive, high-quality service that meets the needs of clients within the context of the Bank’s overall strategy.
Client Documentation Specialist
In a more and more strict and complex regulatory environment, be able to provide a good quality of service with a significant volume of work.
Review the documentation received from the clients for an account opening, an update on an existing account or an account closing and verify that it complies with the local regulations (e.
g. CDB16) and the Bank’s directives and procedures from (i) a formal point of view (e.g. the correct version of the document is signed, all the required fields have been completed) and (ii) that the information stated is consistent with the KYC documents provided (IDs, corporate documents, etc )
Verify, depending on the client’s situation (type of structure, country of residence / incorporation), that the relevant set of documents has been provided from a KYC and tax perspective (e.
g. appropriate CDB form and corporate documents depending on the structure,relevant W forms for US tax purposes, CRS self-certification, tax compliance certification).
Verify that the information entered in the Bank’s systems by the Front Office is complete according to the documentation signed.
Ensure a good quality of service by providing an accurate feedback to the Front Office on any error, missing document and answering in a timely manner to any query related to his / her mission and duties.
Solid organization and time management skills Ability to efficiently manage priorities Express opinions and criticism in a constructive way Attention to detail