Welcome to the world’s most exciting industry! One in four Swiss residents relies on Sunrise on a daily basis from their very first e-
mail in the morning to their evening movie. That means our performance really matters. And that's why we are looking for employees who are truly passionate about what they do.
Manager Data Analytics / Customer Experience (f / m) Glattpark (Opfikon - Zürich) Duties and responsibilities : Responsible for the company's Customer Experience Analytics Develop a reporting & analytics environment with large number of pipelines in cooperation with our IT / Data Warehouse teams Contribute to the company's Customer Experience Improvement Plans by identifying weaknesses and providing recommendations Qualifications : University Degree in economics, business, mathematics, statistics or similar studies 5 years experience in similar position in the telco industry and / or related to customer experience Extensive Know-
how in relational database SQL as well as knowledge in statistical tools (e.g. R, Pythin, Knimme, SPSS, etc) Strong analytical skills and customer centricity with the ability to transform complex analytical results into tangible recommendations Ability to translate business needs into a data context, including developing automatic metrics, dashbards and reports Experience in leading remote teams Can-
do attitude with a hands-on mentality and a sense of urgency plus a positive mindset Fluency in English is mandatory, any other language (German, French, Italian) is a plus At Sunrise, you will be working in a dynamic environment where a lot can be achieved through dedication.
A wide range of opportunities for professional development will be available to you. In addition to progressive employee benefits, you will receive attractive telecommunications offers.
We believe that teamwork is the key to making work fun. Do you agree? Then seize the moment and apply online!