Market Source Regional Operational Sourcing Coordinator
vor 16 Std.

Job Summary

Give your career a new swing and discover the professional possibilities within Avantor / VWR International. We are looking for a Marketsource Regional Operational Sourcing Coordinator (m / f / d) in Switzerlan d .

Job Responsibilities :

  • Troubleshoot and Monitor requisition flow
  • Monitoring performance of internal teams based on contractual KPIs and SLAs
  • Customer communication and Relationship Management : Drive customer satisfaction by building trust and developing strong relationships.
  • Source product at supplier if required
  • Support and escalation of Product Master Data and pricing
  • Targets : Meet / exceed regional SLA based on contractual agreement
  • Planning / Forecasting : Plan, forecast and achieve objectives and Key Performance Indicators
  • Qualificiations :

  • Bachelor’s degree, business administration or scientific background
  • 5+ years of experience in a fast paced, customer focused environment, industry experience, procurement, sourcing business experience and business management
  • Experienced in serving key accounts (direct customer contact)
  • Fluent in English and German
  • Experience :

  • A clear ability to manage customer interactions professionally by demonstrating excellent listening and organizational skills, and by using probing questions and reflective language to engage customers and build trust
  • Ability to work independently and successfully
  • Ability to handle difficult situations effectively
  • Highly customer focused as well as proactive and team focused
  • Outstanding interpersonal skills with the ability to comfortably interact with various internal stakeholders (Service centers and local teams)
  • High sense of responsibility and ownership
  • Strive for process excellence
  • What we offer :

  • Working in a dynamic environment
  • Attractive salary package in line with your qualifications and experience
  • Contact person :

    Dominik Kalthof, Talent Acquisition Partner

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