IT Consult and Design Lead
This job is available in 2 locations Category Information Technology Job Id 202111-133174 Save job Save job JOB DESCRIPTION
IT Consulting and Design Lead - Roche Diabetes Care
Who We Are - Roche Diabetes Care
Doing now what patients need next. A pioneer in the development of blood glucose monitoring and insulin delivery systems, Roche Diabetes Care (RDC) is committed to helping people with diabetes everywhere in the world think less about their daily diabetes routine, so they can get true relief, day and night.
We offer a broad portfolio of solutions for both people with diabetes and their professionals - from blood glucose monitoring to information management to insulin delivery to continuous glucose monitoring.
Our aim is to offer innovative products, services and comprehensive solutions for convenient, efficient and effective diabetes management.
We are strongly committed to a diverse and inclusive workplace. We strive to build teams that represent a range of backgrounds, perspectives, and skills.
Embracing diversity enables us to create a great place to work and to innovate for patients.
Roche Diabetes Care - IT
We are a global IT department with headquarters in Basel, Switzerland, an IT Hub in Barcelona, Spain and Satellite offices in Indianapolis, Mannheim, Singapore, Brazil, Poland, China and the UK.
We are a heavily outsourced organisation and so our internal IT department needs to be able to manage and work with internal and external partners effectively to provide quality services for operations, development and technical solution and design functions.
We are a highly regulated business with Data Integrity and Security a key component of our work.
Our scope is all IT infrastructure and business systems excluding Product IT and Engineering which is managed from our R&D and Manufacturing functions.
However, we are continuously expanding our services when opportunities arise and we can provide added value to the diabetes business.
and the back office Global Partnering systems (e.g. Finance; Procurement; Legal and HR).
Job Purpose
Perform solution / application design and business processes optimization in order to meet business, customer and technological requirements at a global level in respective area
Develops and manages the respective business critical know-how within the business areas supported
Works with the solution architect to translate complex business requirements into solutions and procedures meeting current business, customer and technical requirements, while observing defined financial requirements.
Represents IT to the business areas, owns the solution
Key Accountabilities
Consults business on best use of IT solutions and capabilities to improve business performance
Explains benefit and use of new / upgraded technology capabilities
Supports business and IT governance in developing business cases and the assessment of change initiatives.
Drives small to mid-level implementations, initiatives and change requests within own area of specialism
Leads physical and virtual cross functional teams of internal and / or external resources
Business continuity by working within the IT organization to resolve incidents, analyse problems and trends and propose and plan the implementation of solutions.
Manages communication on technology change and plans end-user and business involvement in events (training, testing
Travel up to 20%
Key Performance Indicators
Customer satisfaction measured by business, project team and user surveys
Achieve agreed targets in terms of quality, time and cost aligned with project delivery
Achieve defined requirements and metrics as defined within area of expertise and assigned domain
Awareness of business vision and strategy and the practical contribution to enhancing the productivity of specific business processes
Achieved agreed targets for adherence to process and solution standards
Who You Are
You are energetic and eager to grow and learn in a fast paced environment where cross functional teamwork is paramount to achieving results
You have worked in an organisation with heavily-outsourced IT services that includes design, operations and maintenance
Technical experience in developing enterprise strength systems and then influencing key decision makers at all levels
Great interpersonal skills and will be capable of facilitating and driving a variety of initiatives, briefings and workshops with a wide range of technical and non-technical participants
Can demonstrate a broad working knowledge of existing and emerging technologies including IT infrastructure, IT security and application ecosystems such as Salesforce and SAP
You demonstrate energy, passion, courage, vision and the drive to be part of an organization at the forefront of the industry, delivering benefits for patients, our people, and our business.
As the ideal candidate, you bring in addition :
Bachelor’s degree or higher in business, IT or numerate disciplines
Several years’ experience within the area of support.
Familiarity with change management, risk management and quality management
Awareness of project management methods
ITILv3 or SAFe experience and knowledge is a plus
Proven analytical skills with ability to drive efficient design concepts and deliver against milestones
Strong influencing and communication skills, fluent in English
Capable of working in an international environment with virtual teams
Strong team player with proven ability to work independently with minimum supervision.
Previous experience in the pharma or diagnostics industry or other regulated environment is a plus
Location
Preferred Location is Burgess Hill - UK.
Roche is strongly committed to a diverse and inclusive workplace. We strive to build teams that represent a range of backgrounds, perspectives, and skills.
Embracing diversity enables us to create a great place to work and to innovate for patients.
Job Level :
Individual contributor
