Service Operation Specialist (SDH, WDM, IP/MPLS)
Alcatel-Lucent
Zurich, CH
vor 6 Tg.
source : DirectEmployers Association

Service Operation Specialist (SDH, WDM, IP / MPLS) Zurich, Switzerland, Switzerland (https : / / ) New () Customer Services CNS Cloud and Network Services 2100000CF8 Requisition # Apply for Job Share this Job Sign Up for Job Alerts Nokia is a global leader in the technologies that connect people and things.

With state-of-the-art software, hardware and services for any type of network, Nokia is uniquely positioned to help communication service providers, governments, and large enterprises deliver on the promise of 5G, the Cloud and the Internet of Things.

Serving customers in over 100 countries, our research scientists and engineers continue to invent and accelerate new technologies that will increasingly transform the way people and things communicate and connect.

Nokia is an equal opportunity employer that is commited to diversity and inclusion.At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

Service Operation Specialist (SDH, WDM, IP / MPLS)Nokia is a global leader in the technologies that connect people and things.

With state-of-the-art software, hardware and services for any type of network, Nokia is uniquely positioned to help communication service providers, governments, and large enterprises deliver on the promise of 5G, the Cloud and the Internet of Things.

Serving customers in over 100 countries, our research scientists and engineers continue to invent and accelerate new technologies that will increasingly transform the way people and things communicate and connect.

Nokia is an equal opportunity employer that is committed to diversity and inclusion.At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

The role requires the applicant to be customer facing as a trusted advisor and therefore the applicant should be very confident in the IP routing and Network Management area, able to present information in a professional manner.

Random travel may be involved within Switzerland.My Skills+ Appropriate engineering qualification. Minimum of 5+ years of experience working in IP Networking Domains.

  • Fluent in German and English.+ Good knowledge on integrating solution, configuring network elements and trouble-shooting customer networks.
  • Experience with networking protocols / solutions. (IP / MPLS, IGP, BGP, QoS, Mcast, IPv6, NAT, Dual-Stack ...)+ Demonstrable "hands on" experience in network Integration, Test and Migration, and use of test equipment.
  • End to End knowledge. Experience working with Enterprise / Access technologies.+ Technical Certifications like Nokia SRC, Cisco, etc.
  • Strong and deep knowledge of Alcatel-Lucent Optics products, especially WDM and Network Management systems -+ WDM family (1830PSS), NMS (5620SAM, 1350OMS)+ Experience with Remote Technical SupportTechnologies / Products : + Triple Play Services, IP / MPLS Backbone, Legacy Technologies, Mobile Backhaul, Overall L2 / L3 VPN Solutions, Virtualization.
  • IP Routers; Nokia 7x50 product portfolio or other vendor IP Products.+ Network Management Systems, such as Nokia 5620SAM, NSP.
  • Solaris, Redhat, Linux / Unix shell, Scripting (Python, Shell, Perl,etc.)+ Traffic Generators; Spirent Test Center, IXIA.
  • Optics Products; Nokia WDM family (1830PSS)+ Network Management Systems, such as Nokia 5620SAM, NSP and 1350 OMS).+ Solaris, Redhat, Linux / Unix shell, Scripting (Python, Shell, Perl,etc.
  • Traffic Generators.Assignment+ Support customer in Planning, Documenting and configuring of his SDH and IP / MPLS NetworkMain Activities+ Guarantee the highest satisfaction level of the customer through the SLA (Service Level+ Agreement)+ Document, Plan and Configure new Services and Network Elements+ Diagnose and solve customer's problems locally in the secure building of his NOC+ If necessary, coordinate with product expert+ Give information on incident and end it+ Identify business opportunities and transfer them to the sales teamWorking Mode+ Obligations period+ Interactions with customers, technical experts, intervention centers & Welcome Centers+ Must Requirement+ Living longer time inside Switzerland to be able to pass the Security certification needed to do this JobCompetencies+ Customer Focus+ Adaptability+ Manage Execution+ Foster Open Communication+ Search to Learn ContinuouslySkills+ Communication+ Products+ Networks+ Team Management+ Customer Relationships+ Project ManagementLanguage+ German required+ English required+ French+ ItalianImagine creating technology that has the potential to change the world.

    Working with us, you will have a positive impact on people's lives and help to overcome some of the world's most pressing challenges.

    We act inclusively and respect the uniqueness of people. At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

    Nokia culture welcomes people as their true selves. Come create technology that helps the world act together.Additional Information

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