Customer Service for Healthcare project with German (f/m/x) (Relocation to Lisbon)
Teleperformance Portugal
Basel, CH
vor 4 Tg.
source : Europe Language Jobs

Description

As a Customer Support agent for Healthcare project, your main mission will be to manage their requests regarding the use and proper functioning of this device.

  • ResponsibilityAssist with any questions and concerns regarding the product;Inform and educate customers about the functions of the device and safety;
  • Support customers regarding questions about shipping, return, exchange policy and payment transactions;Actively participate in the optimization activities related to all customer service processes.

    Requirements

  • Fluent written and verbal communication skills in German;Good level of English written and spoken (C1 level);Willing to start an international experience –
  • work abroad;Able to handle sensitive information;Excellent communication skills, interpersonal skills and team spirit;Experience in telephone customer service (preferred).

    Offer

  • International career in a multicultural environment;Possibility of cooperation with the leaders in in various industries;
  • Intensive training and familiarization phase;Ample opportunity to grow and evolve within our organization;Accommodation in a room of a Teleperformance apartment;
  • Initial flight expenses refund;Free annual flight to the homeland;Health Insurance since day one in the company;Free Portuguese language courses, water sports, soft trekking and much more.

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