Account Manager Geneva
The Accounts Manager will be based in our Geneva office manage a portfolio of Key and Strategic Accounts. Forging deep customer relationships to drive revenue growth.
Collaborating with internal partners to deliver exceptional service and a valuable solution. The AM will drive a sustainable pipeline of opportunities in order to maximize customer satisfaction and achieve revenue and net growth.
Oversee all commercial activities within accounts, owning the end to end customer relationship from decision making to end user level
Maintain solid understanding of Refinitiv propositions to initiate conversations and raise interest at all levels of the client organisation
Build and embed a long-term trusted advisor relationship within the accounts
Drive growth by expanding Refinitiv footprint
Focus on maintaining overall customer engagement and expanding and retaining managed net revenue
Understand customer's business, decision making strategy, workflows, priorities and needs
Develop high value contact network at all levels within accounts
Manage internal and external stakeholders and maintain networks to negotiate and close deals
Provide accurate forecast and build solid pipeline
Define account strategy and own the account plan
Own account information in relevant CRM system
Qualifications and Experience Required
Minimum 3-5 years’ experience with strong track record in Sales & Account Management team
Experience within either software vendors / data companies or financial markets industry
Knowledge of Refinitiv proposition and competitor landscape is a plus
Strong understanding of customers business model and workflows
Problem solving - ability to understand, articulate, structure and solve client needs
Selling skills (identity, develop and articulate complex proposition / consultative selling)
Presentation and communication skills : ability to deliver presentations and communicate at all levels within an organization
Ability to develop and execute a sales plan
A high level of energy, self-motivation, competitiveness, and a desire to positively impact the business
Languages : Proficiency in French and English. German and Italian are a plus.
The position will be offered on local terms conditions.
Location : Geneva
The Financial and Risk Business of Thomson Reuters is now Refinitiv. Refinitiv equips the financial community with access to an open platform that uncovers opportunity and catalyses change.
With a dynamic combination of data, insights, technology, and news from Reuters, our customers can access solutions for every challenge, including a breadth of applications, tools, and content all supported by human expertise.
At Refinitiv, we facilitate the connections that propel people and organizations to find new possibilities to move forward.
As a global business, we rely on diversity of culture and thought to deliver on our goals. Therefore we seek talented, qualified employees in all our operations around the world regardless of race, colour, sex / gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law.
Refinitiv is proud to be an Equal Employment Opportunity / Affirmative Action Employer providing a drug-free workplace.
Intrigued by a challenge as large and fascinating as the world itself? Come join us.