Senior Consultant
Tinext
Geneva - CH
vor 23 Std.
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  • TINEXT Managed Cloud
  • DX Strategy & Consulting Strategy & Transformation Digital Experience Strategy UX & UI Strategy and Design Consulting CRM & Customer Engagement Strategy Multi-channel Marketing Strategy Evolution & Innovation Programs Assessment & readiness
  • DX Implementation Solutions Websites Corporate Intranets Marketing Campaigns CRM for Sales and B2B CRM for Customer Service and Customer Engagement B2C Customer Portals and Communities Partner B2B Portals Mobile Apps Software Digital Experience Platform Web Content Management Marketing Automation Social Media Management CRM E-Commerce Platforms Integration Platforms Live Chat & Video Chat Operations & Support
  • Technologies Salesforce Salesforce Sales Cloud Salesforce Service Cloud Salesforce Marketing Cloud Salesforce Social Studio Salesforce Commerce Cloud B2B Salesforce Analytics Salesforce Community Cloud MuleSoft Magnolia CMS Liferay Liferay DXP Liferay Commerce Liferay Analytics Cloud
  • Industries Design & Luxury Goods Fashion Financial Services Public Sector Insurance Manufacturing Media & Entertainment Telecommunications Travel & Tourism
  • Senior Consultant

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    Senior Consultant

    At Tinext, technology and creativity combine with the essential values of trust and reliability. We believe in mixing talent and technology to create unparalleled end-to-end digital experiences .

    Does technology fascinate you? Are you a change enabler? Then join us and help us support our growth!

    In the role you will

  • Help clients resolve complex and pressing business problems with the help of technologies and digitization;
  • Understand business targets and goals through discovery workshops with business stakeholders, technical stakeholders, and / or client’s end-customers;
  • Contribute to ideation of digital strategies and innovations based on Salesforce technologies;
  • Retrieve and analyze data to validate understanding of current digital user behavior;
  • Draw user personas and their profiles;
  • Map current user journeys, identify pain-points and suggest a revamped user experience based on new journeys across all digital channels and touchpoints;
  • Monitor the delivery roadmap by identifying KPIs and performance targets;
  • Produce relevant reporting and presentations for key executives and stakeholders;
  • Conduct Digital Experience analysis;
  • Strategize with colleagues to grow value and engagements from assigned customers portfolio;
  • Review and define testing plan / criteria to meet functional requirements;
  • Support business development performing pitches and demos when required;
  • Attend project reviews, contribute to resolve issues roadblocks.
  • Who you are

  • Incisive thinker, confident with concepts, analysis and frameworks
  • Team player with an enthusiastic, positive, 'can do' attitude
  • Strong communication and interpersonal skills
  • Passionate about doing an outstanding job for the client
  • Ability to work collaboratively under pressure, tight deadlines and shifting priorities
  • What you bring

  • 5+ years experience in a consultant, analyst or project manager role for large-scale, mission-critical implementation projects (ideally including leading Martech solution) in a digital experience agency / service provider
  • Educational background in Digital Marketing, Marketing, Management or Information Technology
  • Ability to understand the client’s needs, perform problem-solving, and identify innovative solutions
  • Convincing in presenting ideas, concepts and models, through mastery of power point and excel
  • Experience with budget creation and budget management
  • Understanding of consultative selling practices
  • What you can expect

  • Competitive salary
  • Hybrid working conditions (smart working allowed)
  • International environment
  • Continuous learning
  • Friendly and relaxed context
  • Unlimited free coffee!
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