Global Head Communications & Patient Advocacy
Novartis AG
vor 5 Tg.

We are currently recruiting for a number of opportunities within different franchises.The Global Head Communications & Patient Advocacy supports business results with innovative strategies and tactics for the franchises with a strong focus on brands in pre launch and brands on market.

Develop and implement external communications / public relations programs that disseminate product / franchise / Novartis key messages to target audiences of the media.

Strategies must include traditional and digital / social media and consider close integration with patient relations and internal communications, as well as Country Pharma Organizations (CPOs) communicators in the countries.

Close and proactive collaboration with legal / compliance, commercial, medical, IR and Group Media Relations. Significant interaction with senior management including WWF heads, CCO, Head of Development and potentially Pharma CEO.

Support business results with innovative strategies and tactics for patient engagement with a strong focus on capturing the patient perspective, enhancing the patient community and activating patient involvement to improve better care and patient outcomes.

Lead strategies for working with patient organizations at a global and regional level.Your responsibilities will include, but are not limited to : -

Development of strategy and implementation of global franchise communications plan leading an integrated approach with Digital and Social Media, Patient Relations and Internal Communications with clear responsibility for brand communications and digital & social media -

Providing counsel to franchise heads and senior management to maximize communications & advocacy in order to support the achievement of business goals -

Work closely with media relations team on newsflow and issues management - Development of strategy and content aligned to product / franchise objectives, with consideration of optimising traditional, social and digital media channels.

  • Development of patient strategy to build advocacy & strategic partnerships to maximize the potential of therapies throughout the life-
  • cycle. - Partner with franchises, Corp Coms and IR on quarterly financial communications - Anticipate, prepare for and manage product / franchises issues with business / reputation impact -

    Act as a catalyst to innovate new ideas and programs - Work closely with and coordinate activities with Country Pharma Organizations communicators to deliver tactics, tools and programs for local use.

  • Partner with franchise, Corp Coms and Public Affairs on leveraging our commitment of bringing innovation to patients worldwide.
  • Work closely with and coordinate activities with CPOs communicators and the patient relations network to deliver tactics, tools and programs for local use.
  • Act as a catalyst to innovate new ideas and programs to engage patients in key markets maximizing the digital and social media platforms.
  • Act as the voice of patients within the company, to highlight patients’ needs and opinions to the management team and customer facing functions.
  • Perfomance management of direct reports including career development, ongoing feedback on performance, mid year and year end appraisals.
  • Minimum requirements

    What you’ll bring to the role : - Bachelor degree required, Graduate degree an asset - English, 2nd language an asset - 15+ years diversified communications, including product communications, social media strategy and implementation, issue management, patient relations, corporate communications, IR, media relations, stakeholder relations, policy, etcWHY CONSIDER NOVARTIS?

    927 million. That’s how many lives our products touched in 2017. And while we’re proud of that, in this world of digital and technological transformation, we must also ask ourselves this : how can we continue to improve and extend even more people’s lives?

    We believe the answers are found when curious, courageous and collaborative people like you are empowered to ask new questions, make bolder decisions and take smarter risks.

    We are Novartis. Join us and help reimagine medicine.

    Novartis Pharma AG

    Communications & Public Affairs


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