Who We Are
Neuvoo, soon to be talent.com, is one of the largest Canadian employment search websites with over 70 million visitors per month.
We operate in 79 countries and employ more than 200 people worldwide.
This is a unique opportunity to join the fastest growing company in the HR space. We work hard to keep growing and are looking for new voices to help us get the world to work.
We are now looking for a globally-minded Client Success Analyst to join our team in our our EMEA headquarters in Lausanne, Switzerland.
We're interested in candidates who are looking to take their career to the next level by expanding the worldwide reach of a unique HR technology platform.
You'll be responsible for managing, monitoring and optimizing key existing campaigns working directly with the EMEA sales people in the office as well as the client success team.
We're looking for a self-starter who thrives in a fun, results-oriented work environment.
The Work Environment (What's in it for you!)
Brand new office in central Lausanne with lake view
Fast Growing and International team with more than 8 nationalities
Relaxed dress code
Flat and transparent organizational structure
Competitive salary package with performance based commissions
Generous PTO and vacation policy
Free coffee / tea, fruit baskets and snacks
Frequent corporate and networking events
Day in the life
Optimize and grow existing campaigns
Focus on retention and growth of your clients by understanding their business and meeting their goals
Assist with account setups
Resolve technical, product, or account issues
Perform technical tasks include but are not limited to : data analysis, optimizing traffic sources, troubleshooting indexation issues, testing URL parameters, reviewing XML feeds
Collaborate with sales, product, and indexation teams to translate client needs into actionable items internally
Tweak campaigns based on data analysis to meet client needs
Meet directly with clients when necessary to review strategy
What You Bring
Bachelor's Degree or relevant Diploma
Fluency in English. Any other European languages are a plus!
1-3 years' experience in online advertising, business analyst or client success type role
Understanding of PPC advertising products
Experience speaking with clients or decision makers
Familiarization with SQL queries - a plus
Making the data tell a story
Curious, responsible, cooperative and ready to work in a fast-growing company.
A passport full of stamps ;-)
This is a unique opportunity to join the fastest growing global company in the HR space. We work hard to keep growing and are looking for new voices to help us get the world to work.