Client Success Analyst EMEA
talent.com
Lausanne
vor 5 Tg.

Who We Are

Neuvoo, soon to be talent.com, is one of the largest Canadian employment search websites with over 70 million visitors per month.

We operate in 79 countries and employ more than 200 people worldwide.

This is a unique opportunity to join the fastest growing company in the HR space. We work hard to keep growing and are looking for new voices to help us get the world to work.

We are now looking for a globally-minded Client Success Analyst to join our team in our our EMEA headquarters in Lausanne, Switzerland.

The Opportunity

We're interested in candidates who are looking to take their career to the next level by expanding the worldwide reach of a unique HR technology platform.

You'll be responsible for managing, monitoring and optimizing key existing campaigns working directly with the EMEA sales people in the office as well as the client success team.

We're looking for a self-starter who thrives in a fun, results-oriented work environment.

The Work Environment (What's in it for you!)

  • Brand new office in central Lausanne with lake view
  • Fast Growing and International team with more than 8 nationalities
  • Relaxed dress code
  • Flat and transparent organizational structure
  • Competitive salary package with performance based commissions
  • Generous PTO and vacation policy
  • Free coffee / tea, fruit baskets and snacks
  • Frequent corporate and networking events
  • Day in the life

  • Optimize and grow existing campaigns
  • Focus on retention and growth of your clients by understanding their business and meeting their goals
  • Assist with account setups
  • Resolve technical, product, or account issues
  • Perform technical tasks include but are not limited to : data analysis, optimizing traffic sources, troubleshooting indexation issues, testing URL parameters, reviewing XML feeds
  • Collaborate with sales, product, and indexation teams to translate client needs into actionable items internally
  • Tweak campaigns based on data analysis to meet client needs
  • Meet directly with clients when necessary to review strategy
  • What You Bring

  • Bachelor's Degree or relevant Diploma
  • Fluency in English. Any other European languages are a plus!
  • 1-3 years' experience in online advertising, business analyst or client success type role
  • Understanding of PPC advertising products
  • Experience speaking with clients or decision makers
  • Familiarization with SQL queries - a plus
  • Making the data tell a story
  • Curious, responsible, cooperative and ready to work in a fast-growing company.
  • A passport full of stamps ;-)
  • This is a unique opportunity to join the fastest growing global company in the HR space. We work hard to keep growing and are looking for new voices to help us get the world to work.

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