Service Delivery Manager GDO Clinical Technology Innovation
Bâle, Canton de Bâle-Ville, CH
vor 2 Tg.
source :

Entreprise : NovartisDescription du poste : "165 - that's the number of clinical projects we run across Oncology and Pharmaceuticals delivering breakthrough innovation to patients through traditional and advanced platforms.

As part of the IT Clinical Technology & Innovation team this role is critical for driving key IT initiatives and managing systems that have an impact on how this industry-leading clinical pipeline is executed and benefitting 927 million lives"Represent IT to Business in Clinical Technology and Innvoation.

Capture, qualify and help prioritize new IT demand. This role has to manage several concurrent high visibility projects in STRIDE Program using agile methods in a fast-paced environment that crosses multiple business areas and enable Innovation Function in Global Development Operations with powerful IT capabilities and services to create tangible business outcomes.

Applying a true OneIT approach, this role will closely partner with other DIT Service Delivery teams, AMS, TIS, ISRM and critical CoEs like Robotics, Analytics and ECMYou will be responsible but not limited to :

  • Primary point of accountability for IT matters for designated business area
  • Oversee IT service portfolio
  • Develop and enhance customer relationships
  • Ensure SLAs are met
  • Manage risks in relation to IT services
  • Lead STRIDE program / Projects and drive adoption of global solutions - Refine strategy for capability area
  • Establish relevant set of metrics to measure Progress
  • Effectively Managing Vendors involved in Project deliveries
  • Act as escalation point for all STRIDE related mattersDescription du profil :
  • University Degree Business / Science
  • Fluent English
  • Knowledge & skills : 12+ years of business and IT experience in relevant domain.Why consider Novartis?750 million. That's how many lives our products touch.
  • And while we're proud of that fact, in this world of digital and technological transformation, we must also ask ourselves this : how can we continue to improve and extend even more people's lives?

    We believe the answers are found when curious, courageous and collaborative people like you are brought together in an inspiring environment.

    Where you're given opportunities to explore the power of digital and data. Where you're empowered to risk failure by taking smart risks.

    And where you're surrounded by people who share your determination to tackle the world's toughest medical challenges.We are Novartis.

    Join us and help reimagine medicine.

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