A challenging and interesting role as junior Relationship Manager within the client-facing team Client Resolution & Retention within Swiss Universal Bank COO, which is focused on handling special client situations such as closures, supporting client transfers between CS legal entities and resolving legal & compliance cases, thus supporting Credit Suisse (Switzerland) Ltd in handling these situations in an effective and efficient matter
Complex client cases, products and a broad set of tasks to ensure comprehensive fulfillment of services, including client management and retention
In this role you will find an atmosphere where client focus, service excellence and team work is at the core of every interaction
We offer you the possibility to be part of a team journey to develop and craft the future on how complex client situations are being handled within Suisse Universal Bank
Further, you will find a dynamic and diverse environment where pro-activity, hard work and innovation on topics such as operational efficiency is valued and encouraged
A surrounding for your personal and professional development and the chance to grow your network while working closely with your internal partners, for example Private & Wealth Management Client
The opportunity, on assigned topics, to collaborate with multiple dynamic Business Areas and partners in Swiss Universal Bank and International Wealth Management.
This includes interaction and alignment with front Business Area representatives, General Counsel, Compliance, Operations, Credit Risk, etc.
You have a Banking apprenticeship, ideally with further education, or a University Degree
You are willing to or have already gained experience in working with clients and client-related administrative processes in the financial industry;
Knowledge of Credit Suisse front systems and processes will be an advantage
You have attention to detail and high motivation to deliver combined with a strong ability to cope with pressure
You combine persuasive social and problem solving skills with a high service orientation, discipline and high quality mind-set
You are dedicated to seek challenges and have a natural curiosity and a mentality of adopting change
You display a strong dedication as a team member and the skills to liaise with different partners across functions and hierarchies
You are fluent in German and English to communicate with our partners, a further language is an additional asset
LI-CSJOB* *jobsch*Ms. A. Portmann would be delighted to receive your application.
Please apply via our Career Portal.