"Client Resolution & Retention" - Relationship Manager within Swiss Universal Bank (80-100%)
Credit Suisse
Zürich, Region Zurich, Switzerland , Suisse
vor 2 Tg.

We Offer

  • A challenging and interesting role as junior Relationship Manager within the client-facing team Client Resolution & Retention within Swiss Universal Bank COO, which is focused on handling special client situations such as closures, supporting client transfers between CS legal entities and resolving legal & compliance cases, thus supporting Credit Suisse (Switzerland) Ltd in handling these situations in an effective and efficient matter
  • Complex client cases, products and a broad set of tasks to ensure comprehensive fulfillment of services, including client management and retention
  • In this role you will find an atmosphere where client focus, service excellence and team work is at the core of every interaction
  • We offer you the possibility to be part of a team journey to develop and craft the future on how complex client situations are being handled within Suisse Universal Bank
  • Further, you will find a dynamic and diverse environment where pro-activity, hard work and innovation on topics such as operational efficiency is valued and encouraged
  • A surrounding for your personal and professional development and the chance to grow your network while working closely with your internal partners, for example Private & Wealth Management Client
  • The opportunity, on assigned topics, to collaborate with multiple dynamic Business Areas and partners in Swiss Universal Bank and International Wealth Management.
  • This includes interaction and alignment with front Business Area representatives, General Counsel, Compliance, Operations, Credit Risk, etc.

  • You have a Banking apprenticeship, ideally with further education, or a University Degree
  • You are willing to or have already gained experience in working with clients and client-related administrative processes in the financial industry;
  • Knowledge of Credit Suisse front systems and processes will be an advantage

  • You have attention to detail and high motivation to deliver combined with a strong ability to cope with pressure
  • You combine persuasive social and problem solving skills with a high service orientation, discipline and high quality mind-set
  • You are dedicated to seek challenges and have a natural curiosity and a mentality of adopting change
  • You display a strong dedication as a team member and the skills to liaise with different partners across functions and hierarchies
  • You are fluent in German and English to communicate with our partners, a further language is an additional asset
  • LI-CSJOB* *jobsch*Ms. A. Portmann would be delighted to receive your application.
  • Please apply via our Career Portal.

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