Manage end-to-end delivery of data management services for single / multi-service projects, ensuring quality deliverables on time and within budget, to customer satisfaction.
Provide comprehensive data management expertise to Clinical Data Management (CDM) team to provide high quality data management products that meet customer needs.
Direct the team in areas of project planning, execution and close-out, financial management, communications and milestone deliverables.
Comply with Good Clinical Practices (GCPs), applicable regulatory guidelines, SOPs, policies, and, where available, CDM guidance documents.
Operate as DTL on studies independently Provide leadership and vision to the team Manage and deliver several large scale, high complexity / non-standard aspect studies across a range of customers / sponsors and Therapeutic areas Manage customers / sponsors at both Study and Programme Level Manage delivery of areas requiring specific expertise (e.
g Process, Finance)Drive process standardisation May perform role of Program Lead, and / or a leadership role in a specific CDM task (e.
g. Subject Matter Expert (SME)Serve as primary point of contact for customer on data management deliverablesProvide project management expertise working with customer data managers, key decision makers and internal team members to manage continuous process improvements, issue escalation, workload projections, and provide technical expertise Provide input for and perform direct negotiations with customer, e.
g., timelines, financial, process, resources Maintain strong customer relationships Ensure open communications with customer and Quintiles management to manage and meet contractual obligations Meet with Data Operations Coordinator (DOC) and / or Data Operations team members on a regular basis to ensure milestones meet timelines and quality deliverablesEstablish strong communications with Data Operations team, functional leads, project managers and all other stake holdersServe as Project Manager for single service DM projects, including financial tracking, revenue recognition, and invoicing Participate in and support RFP process (review RFP documents, pricing, attend bid defense)Provide input on DM process improvements or project solutions to CDM team / CDM department Provide input on the development and implementation of a new technology or tool Participate in a focus team or global or local best practice team Perform other duties as directed by functional manager(s)SEC / DM / SW / 111119 157346598704208