Account Manager
Zurich, Switzerland
vor 5 Tg.

about the role

Based at our Zurich office, the Account Manager will be part of the Switzerland sales team, focused on strengthening the working relationship with our existing enterprise clients and helping to acquire new customers.

  • Engage with current and potential customers to understand their overall strategy and key business drivers
  • Define account strategy and planning with your extended team and lead the execution with the team.
  • Maintain and build Client Relationships globally with IT and non-IT contacts of multiple levels of responsibility and cultures
  • Ensure we understand Client’s needs, requirements & challenges
  • Strive to develop a roadmap with the customer that facilitates progression towards closure of Orange contracts (network services, solution sets, IS procurement, value added surround services)
  • Develop multi-level and multi-functional relationships (CEO, CFO, CIO and Business Unit Leaders) to drive solutions that are innovative and provide value / benefit relative to the customer’s respective business needs;
  • deepen and widen relationships with a longer term focus

  • Understand the customer's business and IT strategy; map these requirements to industry trends, as well as with existing customer requirements where Orange solutions have helped provide value
  • Prepare regular analysis of competitor activity to understand market direction and potential impact on customer relationship, proactively look for opportunity to address need for cost reductions or technology refresh to achieve enhanced capability, improved efficiency, or pronounced market advantage
  • Look to identify third parties that add value to proposed solutions; position Orange as the strategic integrator providing a unique value proposition for our clients
  • about you

  • Recognize and assess customer's key business drivers and challenges
  • Quantify and articulate costs / benefits of investment in strategic IT solutions
  • Develop level of credibility that positions Orange Business Services to collaborate on construction of customer business cases
  • Ability to develop TCO and risk assessment documentation, which supports solution investment and quantifies bottom-line ROI
  • Produce high quality written materials : Proposals, Business Cases, Organizational Plans, Presentations etc. conveying complex analysis and arguments concisely
  • Ability to work in a large multifunctional and multicultural team (dotted line) within a worldwide spread
  • Languages : German (business fluent), English (business fluent), French is a plus
  • Degree in Engineering, Business, Finance or other relevant field (or equivalent)
  • Certifications / accreditation in relevant areas
  • 3-5 years of experience in consultative selling of complex BtoB solutions within the IT or Telco industry
  • additional information


    Sales & Marketing Europe


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