Monitor real-time systems for margin deficits, erroneous trades, significant net liquidation changes and other issues
Order execution across multiple asset classes : equities, options, futures, bonds, mutual funds, FX, CFDs
Monitoring and adjusting margin requirements based on regulatory rules and market risks
Ability to solve problems under pressure and focus on wide scale service issues
Support clients via phone, chat and tickets on trade and margin related issues
Assist and support the Quality Assurance Department with complaint resolution
Analyse existing systems and processes in order to recommend and assist in the implementation of enhancements and preventive risk measures
Qualification & Skills
University degree in finance, economics or related field
Minimum 2 years of financial industry experience
In depth understanding of financial markets, margin methodologies, execution platforms, exchange operations and regulations
Excellent products knowledge : equities, options, futures, options on futures, bonds, mutual funds, FX, CFDs
Strong PC technologies proficiency required; Advanced Excel, Office 365, Bloomberg
Fluent in English with strong verbal and written communication skills
Additional EU languages is a plus
FINRA SIE, Series 7, 3, 57, 63 or interest in obtaining the certification
Interactive Brokers ("IBKR"), a subsidiary of publicly-traded Interactive Brokers Group, Inc., based in Greenwich, Connecticut (NASDAQ : IBKR) is a low-cost provider of trade execution and clearing services for active traders, institutional investors, financial advisors and introducing brokers.
IBKR’s premier technology provides electronic access to stocks, options, futures, forex, bonds, and funds worldwide from a single IBKR Integrated Investment account.
IBKR is one of the largest online brokers by trade volume and is consistently ranked at the top of its field.
Our employees are part of a dynamic, multinational, fast-paced, results-oriented team working to provide our customers with state-of-the-art trading technology, superior execution capabilities, worldwide electronic access, and sophisticated risk management tools.