Clearing & Implementation Manager
Comfone
Schweiz, Bern
vor 6 Tg.

Working for Comfone provides you with the opportunity to broaden your horizons through gaining experience in a global market, surrounding yourself in an international work environment and furthering your experience in a contemporary workplace.

With over 22 years of experience in the telecom industry providing mobile roaming services, Comfone has achieved significant success.

Through organic, steady growth, Comfone continues to expand the global customer base year after year. To learn more about the company, please check the website www.

comfone.com Clearing & Implementation Manager To start work immediately or at a later date by agreement.

The position and the working location are based in Bern, Switzerland.

Your responsibilities

  • Managing the implementation of new clearing customers according to GSMA PRD BA.35
  • Managing pre-commercial testing for new roaming connections according to GSMA PRD TD.207
  • Providing dedicated operational support to clearing customers
  • Building long term relationship with customers and keeping regular touchpoints
  • Successfully reconciling and resolving disputes with partners and other 3rd parties according to GSMA PRDs TD.201 and BA.36
  • Supporting allocation of incoming payments and follow up on discrepancies
  • Monitoring outstanding debts and initiating appropriate credit collection activities
  • Monitoring operational KPIs and ensuring SLA delivery to customers
  • Supporting sales initiatives by providing specific expertise related to the clearing service
  • Consulting customers on the clearing topics based on GSMA PRDs standards and best practice
  • Delivering continuous improvement plan within the area of responsibility
  • Organizing and supporting learning & development for the new / existing Clearing Coordinators
  • Providing subject matter expertise in roaming settlements to the Clearing team and / or Customers
  • Your profile

  • Min. 5 years of experience in the roaming business as a roaming manager or clearing specialist
  • Good knowledge of GSMA PRDs BA.35, BA.36, and BA.37
  • Understanding of GSMA PRDs TD.20X series (201 207)
  • Project management and organizational skills
  • Ability to communicate with different levels of stakeholders
  • Excellent presentation skills; advanced in MS PowerPoint
  • Excellent analytical skills; advanced in Excel
  • Experience in leadership and people management is an advantage
  • Work experience in bookkeeping / accounting is an advantage
  • English proficiency in verbal and written communication
  • Other languages are the advantage
  • Degree in Business / Economics / Trade / Accounting / Telecommunication or the equivalent of min. 5 years working experience in that areas
  • Swiss citizen or EU / EFTA with a work permit B or C
  • If you believe your skills and experience meet the requirements and see yourself as part of the Clearing team, send us a motivation letter outlining how you would deliver against each set responsibility requirement We offer

  • Working in the motivating and international environment
  • Access to the industry experts
  • Opportunities for further training and education related to the role
  • Working from the HQ balanced with home office
  • Min. 25 days of annual leave, plus Swiss public holidays
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