Inside Sales Representative EU
Arbeitsort DE-BW-Ettlingen FR-Wissembourg Cedex CH-ZH-Faellanden Datum der Veröffentlichung 3 weeks ago(7 / 31 / 2020 5 : 08 AM) Antrags-Nr.
2020-9030 Anzahl offener Funktionen 1 Positionstyp Regular Full-Time
As one of the world’s leading analytical instrumentation companies, Bruker covers a broad spectrum of advanced solutions in all fields of research and development.
All our systems and instruments are designed to improve safety of products, accelerate time-to-market and support industries in successfully enhancing quality of life.
We’ve been driving innovation in analytical instrumentation for 60 years now. Today, worldwide more than 7,000 employees are working on this permanent challenge, at over 90 locations on all continents.
Bruker BioSpin, as part of the Bruker Group, is a high-tech international company and the world-leading manufacturer of complete solutions in Magnetic Resonance Nuclear Magnetic Resonance (NMR), Electron Paramagnetic Resonance (EPR) and Preclinical Magnetic Resonance Imaging (MRI).
We develop high-tech analytical measuring instruments and methods that are used in many fields, from medical technology to materials science and food research.
Aufgaben / Verantwortlichkeiten
Purpose of the job (brief summary)
The Insides Sales Representative is responsible for driving revenue growth and customers satisfaction within the Bruker Biopsin (BBIO) organization.
The position can be office based or home-office based.
Growth needs to be achieved in the broad definition of the BBIO After-market’ product segment. Executing targeted sales campaigns to increase market penetration with our end-to-end portfolio consisting of Consumables, Services, Software, Accessory upgrades and other Aftermarket products and Services.
Engagement in the Pre-Sales phase is also part of the Inside Sales responsibility, including Managing the lead queue from Marcom (inbound) and Generating new leads by identifying and initiating prospect engagement (outbound), Nurturing and distributing to the appropriate Sales representative as defined in Sales Rules of Engagement.
The primary objectives are :
Top line growth of both Revenue and New order booking
Execution of sales campaigns whilst keeping acutely aware of any cross- or up-selling opportunities
Contribute to a increase in Net Promotor Score
Work in collaboration with the field and market sales, service and application specialists
Evaluate marketing-qualified leads and take appropriate actions as described in BBIO lead management and customer relationship processes using appropriate tools
Recommend and support changes in processes that improve productivity
Develop existing and build new customer relationships ensuring Bruker is seen as a long-term business partner.
Work closely with the sales, Market Product Management and MarCom teams to leverage further growth opportunities and identify wins
Provide Number of Bookings Forecasts for Inside Sales-owned opportunities
Coordinate multi-department projects to meet deadlines
Actively participate in an open-communication environment
Ensure customer brand consistency and drive customer loyalty to Bruker
Ensure sales, finance and legal policies and procedures are met
Other duties as may be defined which are broadly in line with the duties and objectives above.
The work may include occasional travels (within the country and abroad for team meetings at Bruker locations are possible, estimated maximum of 1x per quarter.)
Strong sales-oriented approach to the duties with value generation in mind
Tenacity and self-motivation inspired by enthusiasm, drive and initiatives directed towards achieving successful outcomes
Self-discipline and the ability to decide priorities in a rapidly changing commercial environment
An outgoing and likeable personality with a high degree of personal integrity
The personality of a natural team player, willing and able to build confidence and to establish strong co-operative relationships with personnel throughout the company, customer base and with key individuals within the industry
A flexible attitude to adapt to the availability of the client
A good standard of personal presentation.
Required Qualifications (School, University, Trainings)
Degree in Sales, Business Administration or relevant field
Bachelor in chemistry, analytical science or physics a plus
Experience in the the high technology life science field or NMR
Excellent written and verbal communication skills
Required Skills and experiences (IT, language, working skills / experience)
Minimum two to three years of proven work experience in an inside sales role or organisation
Creative thinker with a decision-ready attitude to achieve
Hands on experience with CRM software SalesForce.com
Fluent English, German, French
In-depth understanding of the lead management, customer relationship and sales administration process
Computer literacy for document, presentation preparation and report writing
Excellent interpersonal communication (both written and oral) skills in local language and English
Proven negotiating skills.
Ability to deal with people at all levels.