Sales & Operations CoE Specialist (m/w/d)
Basel, Basel-Stadt
vor 1 Tg.


We are looking for a Sales & Operations - Center of Excellence Specialist (m / f / d) for Lonza AG (100%). This is a temporary position for 24 months.

Today, Lonza is a global leader in life sciences operating across three continents. While Lonza works in science, there's no magic formula to how they do it.

Their greatest scientific solution is talented people working together, devising ideas that help businesses to help people.

In exchange, they let their people own their careers. Their ideas, big and small, genuinely improve the world. And that's the kind of work Lonza wants to be part of.

Key responsibilities

Acting as first line of contact between SC Transformation and Divisional Leadership Team (Commercial, Finance, Operations, Supply Chain Organization) and liaise with all relevant stakeholders and functions to ensure IBP Demand & Supply plan represents consensus

Deploy S&OP processes, policies, tools, methodologies through communication and training to enable continuous improvement of the Division KPIs.

Secure process adherence in Division (tracking and assessment)

Enable these processes through tools in alignment with existing systems.

Sustain Divisional S&OP through training new team members and Liaise with the GSCM V ? Sustain to improve the S&OP training package

Division knowledge user on SAP / IBP and acting as interface between Division and CoE

Drive Division integrated planning improvement initiatives and connect with CoE

Ensuring the IBP tool is used to its full potential

Review demand & Supply related KPIs and use as basis for planning improvement initiatives including analytics knowledge / capability to provide effective reports

Deep understanding of the data flows between all systems used in driving business results : IBP, SAP, BW, SFDC, Omni, etc.

to troubleshoot or analyze


University degree (MSc preferred) in Business Management / Supply Chain Management

Extensive work experience in the area of Sales & Operations

Excellent oral and written communication skills in English; knowledge of additional languages advantageous

Strong analytical skills with the ability to define metrics (KPI's) and identify issues through root cause analysis

Strong statistics skills and ability to define and select models fit to Divisional process

Ability to influence business Functional leaders to support Demand Planning / Management and S&OP initiatives

Good communication and presentation skills. Ability to present ideas in a clear and concise manner

Ability to develop and deliver training material to a wide multicultural audience

Competent using MS Office suite, particularly Excel and PowerPoint

Ability to utilise Business Intelligence systems to extract data and generate reports

Ability to use IBP Demand Planning system and identify the tool is being used correctly

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