IT Business Analyst Salesforce (m/f)
Comet Group
Flamatt
vor 4 Tg.

The COMET Group is a global leader in providing high-quality components, systems and services that optimize its customers' products and processes in the fields of X-ray-, vacuum- and radio frequency technology.

The IT department is part of the Central Services team, which supports the market-oriented divisions of the COMET Group.

It is responsible for the operation, maintenance and further development of Comet IT services, network and infrastructure.

Due to a vacancy opening up within our team, we are looking for a goal- and team-oriented personality for our Central Services at our location in Flamatt as a IT Business Analyst Salesforce (m / f) .

Your main tasks include the following activities :

  • Act as a partner to the business by supporting and further developing existing Salesforce features, ensuring that the solution is user-friendly and aligned to the evolving needs of the business
  • Liaise with relevant stakeholders and across different areas of the organization to understand the business context, define requirements, optimize / standardize relevant processes and independently develop proposed solutions
  • Make strategic and operational recommendations around product support, performance monitoring, use of tools and techniques, functional improvements and timelines
  • Use internal and external resources to design and deliver system changes that will enable us to enhance existing features and meet our business goals
  • Coordinate new developments, test and integrate new features
  • Identify and implement integration / interface opportunities between existing systems and tools
  • Be the single point of contact within the IT team for all matters relating to Salesforce, including system administration, user support, change requests, dashboards and reporting
  • Prepare training materials and train a community of Salesforce champions across departments to improve the usage and adoption of Salesforce functionality
  • To be successful in this role, you will bring the following with you :

  • Bachelor degree in sales or marketing
  • Salesforce Certification in the area of Sales Cloud Consultant and experience in administration, deployment, performance monitoring;
  • expert knowledge of Salesforce platform features, functionality and updates

  • Good understanding of business processes in manufacturing companies
  • Knowledge and experience in an international environment of project management tools and techniques
  • Experience in requirements gathering, analysis, solution design and documentation
  • Good oral and written English, German preferable
  • Desirable experience in replacing / integrating legacy IT Systems with Salesforce, as well as wider CRM administration & development background
  • We will provide you with a multifaceted challenge in a successful Swiss company that continues to grow. You will work in a dynamic, international environment, collaborating with colleagues from all disciplines (from development to production to sales).

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