Field Automation Specialist Netherlands
Tecan Benelux BVBA NL
Männedorf, CH
vor 4 Tg.

Join Tecan! Join the market leader! Work in an international and dynamic environment, share our success!

We care about people - Join the market leader

People every day all around the world will benefit from more personalized healthcare. The promise of better, faster, more cost efficient solutions is now within our grasp.

And that’s the world in which Tecan plays a vital role helping advance healthcare through advanced life science research and diagnostic solutions.

We constantly seek new ways to steer Innovation.

Every lab. Every day. Empowered.

Our vision is to empower every laboratory, every day, around the world with Tecan technology, products and support. We will help to shape the future of automated workflows in life sciences and clinical diagnostics through unrivaled expertise, products and customer support.

We care about our culture.

Our values trust, highest standards and ambition are the cornerstones of our business, and give us the framework for the Tecan culture.

We foster a positive and empowering environment, which allows us to bring our passion and energy to work. This helps us to deliver on our customer promise Always there for you’.

And we need you to join our service team as

What you will do

In this position you are responsible for service, installation and applications of our liquid handling and detection equipment in the Netherlands.

You perform problem diagnosis, service, preventive maintenance, installations, delivery of applications and train our customers on the use and maintenance of our equipment.

You will develop and implement applications at the customers site, share information obtained from unique problems or specialised trainings with the rest of your team.

Responsibilities will include

  • Responding to customer's requests and complaints in a prompt and professional manner
  • Solving customer hard- and software problems at the customer sites
  • Providing on-site service and support
  • Installation of hardware, software along with delivery of application scripts through to finalisation
  • Escalating issues within the organization when needed
  • Maintaining knowledge of instruments and products by attending educational workshops,
  • reviewing professional publications and establishing personal networks

  • Delivery of customer training
  • What you bring along

  • Bachelor's degree or higher in life sciences or engineering and preferably experience of service and application support or operation of laboratory equipment
  • Fluency in English and Dutch
  • Customer centric attitude
  • Strong organizational and analytical skills
  • Excellent communication skills in order to effectively interact with our customers as well as with your team
  • Computer literacy
  • Self-motivation and enthusiasm
  • What you will get

  • Comprehensive Compensation and Benefits package
  • Progressive employment conditions
  • Exciting career opportunities
  • Wide range of training courses
  • International and diverse environment (30+ different nationalities)
  • Strong company culture with rich history
  • Global mindset with Swissness at heart
  • Do you want to make a significant difference in how the world is looking tomorrow and contribute to the innovation of state-

    of-the-art, cutting-edge technology products?

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