about the role
Shaping tomorrow’s world
Orange Business Services, the B2B branch of the Orange Group, and its 22’000 employees, are focused on supporting the digital transformation of multinational enterprises across five continents.
Orange Business Services is a technology integrator and a value-added service provider. The integrated technologies that Orange Business Services offer range from Software Defined Networks (SDN / NFV), Big Data and IoT, to cloud computing, unified communications and collaboration, as well as cybersecurity.
Orange Business Services’ customers include over 3’000 renowned multinational corporations at an international level.
With main offices in Geneva and Zurich, Orange Business Services Switzerland reinforces its position to serve multinational customers based in Switzerland.
To complete our team, we are looking for a
VPN Lifecycle Engineer
This role sits within the Customer Service & Operations business unit and is based in Zurich, Switzerland. Its main mission is to ensure a strong performance of the technical solutions provided to the assigned customer(s).
Maximize the quality of the delivered services and customer satisfaction by validating the provided detailed technical design of complex VPNs in terms of feasibility, ensuring on-
time and error-free implementation and proactive network auditing.
Provide level 3 Incident Management support.
Responsibilities : Incident Management :
Incident Management :
Release Management :
Availability Management :
IT Service Continuity Management
Educational background :
Professional Experience :
Knowledge and skills :
Customer Services & Operations
Orange Business Services manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business.
Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.