Quality Manager - PSA
SoftwareONE
Stans, CH
vor 6 Tg.
source : DirectEmployers Association

Why SoftwareONE? Hear from Darryl Sackett our Global Leader - Software Lifecycle Management (SLM) and learn how our SLM business, work environment, and culture has evolved in the 6 years he's been at SoftwareONE.

We are always looking for top talent to be a part of our award-winning SLM business and continue its growth. If you want to have the most amazing experience of your working life click onand find your dream job today! The role We are seeking a highly motivated and enthusiastic PSA Quality Manager with the ability to communicate and work closely with the PSA business owners.

The PSA Quality Manager is considered a subject matter expert PSA, and is passionate about Data Quality, processes, enforcing the right behavior and understanding the overall global strategy.

You are an effective communicator who is motivated by the challenge of energizing diverse teams and make something happen.

You will be a system ambassador to ensure that business, quality and functional goals are met. As part of the further development and release planning you will support the testing of the new releases.

A high quality ambition is absolute key within your role. You have a strong personality and have no border to discuss serious topics with other stakeholders from the business.

You like building an excellent working relationship with the key stakeholders to translate the relevant questions into a documentation and requirements to represent users need.

  • In this role, you should expect to : + Work in a global environment and closely with the PSA business owners and the respective teams + Report into the PSA Platform Lead + Function as a deputy of the PSA Platform Lead + Ensure PSA fits in the overall global strategy of the global services portfolio and tooling landscapeand evaluate how system changes will affect usability, data, overall documentation and reporting + Analyze, understand and challenge Data Quality together with the Global Services PMO + Constant maintaining and creation of documentation of best practices, FAQ and PSA related topics that are required to enhance user adoption and the related KPIs + Proactive Communication about status and problems at scheduled meetings and support as a central source of project information within the PSA team + Research problems as they arise and propose solutions + Document, communicate, and manage changes that surface during design and implementation + Hold the countries accountable for Data Quality across the end-to-end process : Control and secure KPI Measurements, take actions if changes are required + Upload and maintain WBS for Service Portfolio + Testing of new, proposed functionality in coordination with BiT + Define and build communication about the PSA solution roadmap and its current status globally + Provide 3rdLevel support for PSA relevant questions and try to find pragmatic solutions What we need to see from you + 5+ year experience in a Project Management role within multinational engagements and managing several projects in parallel + 3 + year experience within a global organization + 2 + year PSA experience as a PowerUser and excellent understanding of PSA + 2 + experience to work in international teams and multiple topics in parallel + 1 + experience with Data analysis and affinity for numbers, reliability + A high degree of proficiency with Word, PowerPoint, Excel and Outlook + Strong people and task management skills, ability to work effectively and manage parallel work packages + Professional writing and verbal communication skills + Confident English is a must-have + Disciplined solution driven and autonomous working self-starter who is also a positive, team-oriented individual with the ability and desire to learn and keep pace with fast changing application PSA + Willingness to get hands-on when it's important + Strong personality, highly motivated and result oriented : Strong organizational skills including attention to detail and multi-tasking skills + International Travel is required Extra Credit : + Basic Test Management Knowledge is beneficial + Demonstrated experience in consulting and / or training and development;
  • system implementation, and requirements gathering is beneficial + Full understanding of SWO project management framework, processes, governance and advanced reporting + Experience in rolling out and supporting a complex software systems + German in addition would be useful Location : Name LinkedSoftwareONE, Stans, Switzerland Posted Date2 months ago(4 / 29 / 2020 3 : 41 AM) ID2020-6782

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