Intern, MER Products
International Air Transport Association (IATA)
Switzerland, Geneva
vor 8 Tg.


Reporting to Senior Manager, Aviation Training, the position will provide support to MER Products team mainly on training and events tasks.

The incumbent will help the training team with the administration and logistics of classroom, distance learning, virtual and e-

Learning training in airline management, aviation law, environment and soft skills. He / she will also help the Events Senior Manager on the admin / maintenance of the events website.


  • Responsible for the PPTs / PDFs design of course materials, polishing, formatting, upload course materials to extranet;
  • Responsible for bad debt files; follow up with payments;
  • Answer client’s questions on training or redirect them to the Product Manager / Aviation Solution Managers / Sales Managers;
  • Conduct market research and maintain the products database;
  • Manage inventory of DL books;
  • Liaise with the Instructors, training coordinators and the MER colleagues worldwide;
  • Responsible for the maintenance of the websites related to the Events in scope;
  • Provide support to the team as required.

    Qualifications and Skills

  • University degree in Business Administration or related field;
  • Ability to manage multiple projects at once;
  • Cultural awareness and excellent communication skills;
  • Interest in training and development areas;
  • Excellent English writing skills;
  • Excellent PC skills particularly with MS Office programs;
  • Experience in web management.

    At the heart of IATA are our Values and Behaviors. We all have different personalities, styles and areas of expertise, but you’ll recognize us by the consistent way we act and behave in line with our Values and Behaviors.

    We are looking for people who bring them to life in everything they do they are :

  • Act with integrity and uphold our standards
  • Think strategically in support of the global big picture
  • Partner and manage to create high performing teams
  • Putting people first by acting with a simple human touch
  • Here at IATA we are proud of being a Diverse & Inclusive Organization we have people from all over the world working in our offices, and we extend this to our recruiting practices.

    We are a meritocratic organization and an equal opportunity employer.

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