Customer Service Luxury Industry (m/w) - 100%
Page Personnel
Zurich, Canton de Zurich, CH
vor 1 Tg.
source : Jobeo.ch

Entreprise : Our client, an international company specialized in the luxury retail industry located in the area of Zurich is currently looking for a Multi-

lingual Customer Service Coordinator to start as soon as possible.Description du poste : * Representing the company as first point of contact

  • Coordinating and managing all the incoming orders and request for the clients located in Switzerland
  • Coordinating with internal stakeholders that all requests, claims and returns are being managed and following the set timetables
  • Presenting and explaining the new products to the clients
  • Solving any types of bottlenecks together with national and international teams
  • Supporting internal clients to provide accurate information on order status and anticipated fill dates of back order products
  • Supporting process optimization in relation with different departments to manage a smooth operation
  • Assisting the administrative departments with any upcoming Ad-hoc requestsDescription du profil : * Successfully completed Higher Education specialized in Supply Chain or management
  • First-hand experience in an international environment or similar
  • Fluency in German, French and Italian is a requirement, any other languages are an asset
  • Solid experience with Excel, Pivot tables and Vlookup
  • A good understanding of SAP (SD)
  • Excellent communication skills on all seniority levels
  • Good understanding of prioritization, multi-tasking and stress resistance
  • Proactive, detail oriented and accurate
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