German Customer Advisor for Abbott Diabetes Care (Relocation to Remote)
Sitel Portugal
Basel, CH
vor 1 Tg.
source : Europe Language Jobs

Description

Come and work with us. Do you want to contribute to healthcare and well-being around the world? Are you German native or fluent with strong English communication skills?

Looking to make your career in a multicultural environment in sunny and happy Lisbon? So we have the perfect opportunity for you! Your future project : join our German Customer Support team.

Abbott Diabetes Care create breakthrough products in diagnostics, medical devices, nutrition and branded generic pharmaceuticals that help people lead healthier lives, full of unlimited possibilities.

  • As a customer service specialist in this project, your daily responsibilities will include : Provide first contact resolutions to customer queries regarding Freestyle Libre and other glucose meter devicesOffer specialized customer support through written and phone communicationProvide information regarding purchasing procedures, orders'
  • tracking, and deliveriesBuild meaningful relationship, answering customers questions in a courteous, friendly, and professional mannerMeet and exceed our customer service quality goals, compliance regulations and productivity targetsCreate amazing customer experience that people value and we are proud ofBe responsible to follow the direction of management and provide feedback

    Requirements

    To succeed in the role, you will need to have : Native or proficient level of German (C2)Intermediate level of English (at least B2) both verbal and writtenStrong communication skills with excellent phone conversation skills, attentive listening and superior writing skillsAnalytical and problem solving skills with strong attention to detailDesire to learn and advance, be a curious investigator and problem solverHigh-speed internet access and appropriate conditions for remote workMust hold EU citizenship or valid work permit for PortugalBe a local candidate or willing to relocate to sunny Lisbon, Portugal

    Offer

  • What's in it for you? We give our people the tools and the freedom to learn, grow, have fun and be themselves.Competitive wagesPaid professional trainingEmployee discountsPrivate healthcare &
  • dental insurance (after six months of employment)Growth opportunities through various development programsFun and engaging company-wide initiatives, including our SitelFit wellness programJob stabilityLife-long skills and experienceExcellent work culture

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