MAN SALES ASSISTANT / LUXURY BRAND
Sidler SA
ZÜRICH, CH
vor 4 Tg.

Duties and responsibilities :

  • Provide exceptional customer service experience by greeting, listening and assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products
  • Guarantee cross and up-selling for all product categories
  • Discuss with clients and give advices on general trends in fashion world and developments in luxury market, showing passion for fashion and luxury products
  • Build and strengthen relationships with customers, deal with different nationalities and personalities and put always the customers at ease
  • Ensure qualitative monitoring and updating of customer information, accordingly to the Company tools (CRM), in order to retain actual customers and detect new high potential ones
  • Ensure the achievement of individual and Store goals, enhancing and developing the business
  • Foster open and constructive communication with team members, being always collaborative and proposing effective solutions
  • Ensure store functional maintenance and appropriate levels of products on the sales floor, in line with Corporate policies and procedures
  • Ensure the products replenishment and physical inventory of merchandise
  • Follow Company grooming, accordingly with the Company standards and policies
  • The ideal candidate will have the following skills, knowledges and experience :

  • Qualified degree
  • 3 / 5 years of experience in LUXURY Brands
  • German native
  • Fluent in English
  • Any other language will be considered a plus
  • Analitical skills : with experience in KPI, capable to provide sales analyses and reports
  • Good IT knowledge of MS Office (Excel)
  • Proven ability to drive and exceed individual and store result
  • Deep passion for fashion and luxury
  • Excellent commercial awareness and customers attitude
  • High flexibility and ability to adapt to different customers
  • Team-player mentality
  • Strong communication skills
  • Ability to work in a fast moving and dynamic environment
  • Luxury product knowledge
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