Customer Service Business Developer / Product Manager
GF Machining Solutions Management SA
Switzerland, Biel / Meyrin, Switzerland
vor 3 Tg.

Your tasks

  • Define and manage portfolio service roadmaps : collect customer needs and collaborate with R&D / suppliers to achieve adequate services, apply GFMS processes, synergize with product managers machines.
  • Focus on customer perceived value added, consider captivity.

  • Manage end-user price positioning according to marketing best practices, put customer at the core, and team with market region managers to gather competitive data.
  • Ensure market support : lead sales enablement, facilitate sales effort, develop a close relationship, collect feedback from the field, and adapt offering as necessary.
  • Educate internal and external stakeholders on the benefits of our services and the means to achieve objectives.

  • Define communication and promotional activities to attack new markets and preserve the installed base. Team up with communication specialists.
  • Consider new B2B buying models.

  • Bring economic perspectives to marketing and sales actions. Monitor results and take corrective action in conjunction with market managers.
  • Your profile

  • Education & Training :
  • Engineer education
  • Marketing or equivalent business degree from upper school is a plus.
  • Experience :
  • Technical background in machines and tools
  • Proven track record in sales
  • Past experience in product management
  • Languages :
  • Excellent written and verbal communication skills English, other languages French, German or Italian are an asset.
  • IT skills : MS office proficient, ERP, CRM, analysis tools
  • Personal skills : Competitive, refuse-to-lose attitude, strong work ethic, excellent team building, influencing skills.
  • Management skills : Proven track records of project management with matrix organisation, multicultural teams.
  • Others : Willingness and ability to travel when needed
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