Service Contract Specialist
Varian Medical Systems Inc
Steinhausen, Switzerland
vor 3 Tg.

Job Description

For our new created European Service Contract team, we are looking for a Service Contract Specialist in Steinhausen (Switzerland).

The successful candidate will be responsible as a subject matter expert for the quoting and booking of Service Contracts for our customers in Switzerland, Austria, South East Europe and Africa and work on the tender process preparation.

To do that you will be liaising with internal staff EMEIA wide and external stakeholders to ensure there are no mistakes in preparation, submission and booking of the quotes, tenders and purchase orders.

Preparing service contract quotation in cooperation with the Service Department and get the appropriate approvals

Working together with Service departments in South East Europe, Middle East, Africa, Switzerland and Austria in lieu of Service contract quoting and booking

Driving the service contract renewal process by preparing and reviewing quotes with stakeholders, sending quotes to customers and validating and booking orders in the system

Process warranty contracts

Inputs and maintains the accuracy of customer related data in SAP

Respond to customer inquiries (both internal and external) in a timely manner

Develop and submit monthly reports and forecasts, as required

Participates in continuous improvement initiatives and team building activities

Participate in internal and external audits (SOX & PWC)

Job Requirements

The preferred candidate enjoys working in an international, multi-cultural environment having frequent interaction with stakeholders in various countries and will possess the following combination of skills and experiences :

  • Excellent soft skills to include self-motivation, remain composed under pressure, professionalism, great communication skills, strong team and customer orientation.
  • Service oriented towards customers and stakeholders
  • Open for possible future development
  • Ability to establish teamwork and maintain effective relationships with stakeholders and employees
  • Focused on results
  • Fluent in English any other language is a plus
  • Experience with SAP, Salesforce or equivalent ERP product and productivity software desired
  • Typical Education and Experience :

  • Associates Degree or equivalent.
  • 3 - 5 years of related experience
  • Fluency in English, both written and spoken, other languages welcome.
  • Become part of our team

    At Varian, our culture is centered on fostering the creative potential of every employee through teamwork and collaboration.

    Our technologies touch millions of lives every day, and this inspires us to do our best work every day. By using your talent, ambition and creativity, you can build a career that allows you to make a real difference in people’s lives.

    You’re just one click away from the most impactful work you’ll ever do. Apply now and join our mission to help save lives.

    Someone, somewhere, will be glad you did.

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