2nd Level Service Engineer
Agie Charmilles New Technologies SA
vor 30 Tg.


GF Machining Solutions is the world’s leading provider of machines, Automation solutions and services to the tool and mold making industry and to manufacturers of precision components.

GF Machining Solutions is a globally acting Division of the Georg Fischer Corporation (Switzerland) and maintains a presence on 50 sites worldwide within its own organization.


To strengthen our Laser team, we are looking for a

2nd Level Service Engineer

Your Mission :

Operate efficiently to conclude onsite installation, repair, maintenance, calibration and test activities

Perform troubleshooting and strive to resolve issues, from the helpline or directly onsite

Visit customers and sales companies, up to 40% travel time

Case by case, manage hot and critical customers’ actions plan

Learn new products, develop calibration and troubleshooting techniques and tools

Increase technical expertise of the 1st level service engineers and, if required, of customers

Guarantee that the work progress follows the planning and that quality meets our standards

Support business continuity with appropriate teamwork and planning decisions

Contribute to products and documentation quality improvement

Experience :

3-5 years of experience in a similar function in industry or scientific equipments.

Knowledge of Lasers, robotics, artificial vision, surface and dimensional metrology is an asset

Optical and photonic knowledge a plus

Language : (+required level) :

English and French : fluent / Nice to have : Italian, German.

IT Skills :

Intermediate knowledge of PC, PLC, CNC and network configuration

Interest in Computer Graphics

Personal skills : Ability to handle stress

Ability to handle stress

Inventive and pragmatic, taking initiatives

Analytical skills, well organized, paying attention to details and synthetic as well

Flexible and ready to travel

Having excellent listening and communication skills

Equally able to work alone and in a team

Patient and even-tempered

Building trust with partners

  • Multitasking, balancing efficiently between urgent tasks and long term activities
  • Location :

    The working place will be in Region Biel / Bienne. As part of the team is based in Geneva, the position required frequent travel to Meyrin.

    Contact :

    Should you recognize yourself in this Job offer, highly motivated by long-term challenges and becoming a trusted real actor within our international Group, please send your complete application to :

    Christine Sauvain, HR Business Partner :

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