IT Support Agent
Credit Suisse
Zürich, Region Zurich, Switzerland
vor 3 Tg.

Your field of responsibility

In this customer faced role you'll provide 1st level IT Support to our bank user. You’ll assist our clients in questions all about our IT systems, advise them in best practices, taking care of their corporate devices such as laptops or mobile phones.

You’ll be located in one of our IT Cafés, which are well frequented walk-in locations in various Credit Suisse buildings across Zurich.

Your competence will be crucial to ensure our bank users productivity. With your commitment you’ll always provide a positive customer experience.

Your future colleagues

Be welcomed to a highly motivated and well experienced team of user-oriented individuals who understand the value of teamwork and team spirit.

The team is well-built, we value trust, openness, transparency, and good atmosphere at work. We are a department which values Diversity and Inclusion (D&I) and is committed to realizing the firm’s D&I ambition which is an integral part of our global cultural values.

Remote Working?N / A - pending TWWW agreement

Your skills and experience

We are looking for an ambitious, communicative, and open-minded candidate with following qualifications.

  • A technical education in Information Technologies or equivalent
  • An in-depth knowledge of Microsoft Windows and Office products
  • Analytical skills to troubleshoot problems and to set priorities
  • The attitude to manage client’s expectations with a high level of customer focus and empathy
  • The ability to work under pressure, to keep things simple, patience and creativity
  • Good verbal and written communication skills in German and English
  • Dedication to fostering an inclusive culture and value diverse perspectives

    Oliver Merki would be delighted to receive your application.

    Please apply

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