Position Overview :
Working for Canada Goose isn’t like anything else. We’ve built something great, an iconic brand with an inspirational and authentic history.
This translates across everything we do and the people that work for us.
We are currently recruiting for a Technical Support Analyst, who will sit with our ecommerce team.
This role will provide production support services for the global Order Management System (OMS) and the related integrations.
Within this role, you will be responsible for core ecommerce operations in 12 countries and growing. The Technical Support Analyst will eventually be responsible for both ecommerce and omni-channel operations.
Working in collaboration with OMS Business and IT resources, this individual will also be responsible for co-managing code releases, which includes third -
party integrated applications to ensure interoperability, documenting standard operating procedures for escalations / communication and application performance monitoring.
Alongside the day to day of the position, you will also be involved in a lot of exciting projects that are planned across Canada Goose.
Key Responsibilities :
What you will get to do here :
Day to day
Beyond that you will :
This could be the place for you, if you have :
You could receive some additional bonus points, if you have :
Although this role works within normal business hours, from time to time you may be required to work evenings and weekends to complete projects, monitor systems / network alerts or perform maintenance on the systems.
In return for your skills and commitment to Canada Goose within this exciting time of growth, we will offer you :
What you do and how you do it matters to us.
Within Canada Goose, opportunities are everywhere to try something new, to learn, to do meaningful and impactful work, and they’re yours for the taking.
We truly thank all applicants for their interest in joining the Goose Team, but only those candidates considered for an initial interview will be contacted.
Canada Goose Inc. is committed to delivering and improving accessibility in employment for all persons with disabilities.
Accommodation is available, upon request, in the application and interview process and in the course of all other methods of selection of employees.
Successful candidates for employment will be introduced to and trained in respect of all of Canada Goose Inc.’s human rights, accommodation and accessibility polices.