UX Writer, Travel
Google
Zürich, Switzerland
vor 4 Tg.

As a UX writer, you are an advocate for Google design, shaping product experiences by creating useful, meaningful text that helps users complete tasks.

You help set the vision for content and drive cohesive product narratives across multiple platforms and touch points. As a stellar writer, your portfolio of work demonstrates content that simplifies and beautifies the overall user experience.

You work with people in a variety of UX design-related jobs including researchers, product managers, engineers, marketing and customer operations.

Collaborating with each, you strive to establish cohesive language and a unified voice across products and platforms. You regularly use empathy, logic and data to inform content choices and recommendations that include the right words and sometimes complementary data and images.

Join our talented team of UX writers, designers, and researchers based in Zürich, Mountain View, California, and Cambridge, Massachusetts.

We’re looking for a UX writer who is excited about solving complex design problems and crafting elegant, useful, and efficient user experiences for travelers.

This role is part of the Travel User Experience team. Our mission is to be the trusted place where travelers go for the most useful information to make fast, effortless decisions.

The Travel UX team is looking for an outstanding writer and strategic thinker. As part of the user experience team, you’ll develop high impact content experiences for travelers for Google Travel.

These experiences also integrate with Search and Maps.

User experience is at the forefront of how we create intuitive, innovative, and beautiful products that people love. We strive to learn and understand our users’ needs, behaviors, and emotions to gather insights that inform product strategy and design.

Our UX teams include designers, researchers, content strategists, and engineers who are passionate about quality, usability, and simplicity.

We work on collaborative teams to solve complex challenges and craft experiences that highlight our products’ unique capabilities and personalities.

Our work touches billions while exemplifying a key principle that is core to Google’s philosophy : Focus on the user and all else will follow.

Responsibilities

  • Use writing and editing skills to write UI text that is easy to understand, engaging, and delightful.
  • Facilitate user navigation, as well as onboarding, error messages, instructional materials, and other components of the end-to-end user experience, with well-crafted content.
  • Drive vision for product language and content across a product or subject-matter domain, and ensure cohesive product narratives;
  • Document your strategies with guidelines, and establish best practices and strategy principles.

  • Manage projects from needs assessment to implementation; identify opportunities, establish priorities, secure resources, and manage stakeholders.
  • Minimum qualifications :

  • Bachelor's degree in English, Journalism, Technical Writing, UX, HCI or equivalent practical experience.
  • Experience in shaping content for multi-disciplinary projects.
  • A portfolio of UX-focused writing samples and style guidelines.
  • Preferred qualifications :

  • Relevant experience in user-focused writing, including work in hardware, software, digital agency, documentation or journalism.
  • Experience developing information architecture for complex documentation sets or product suites. Experience with localization and accessibility best practices.
  • Knowledge of online technology and related products, including web and mobile UI and tools
  • Familiarity with user experience research principles and practices and how to use data to provide informed user insights
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