Flex Precision Plastics located in Hägglingen, Switzerland is a leading company in the field of plastics. With over 300 employees and state of the art production facilities we produce high quality parts for industry and medical applications.
We are currently looking for an experienced Program Manager (m / f) with a focus on working together with existing customers.
About Flex : Flex is the Sketch-to-Scale™ solutions company that designs and builds intelligent products for a connected world ™.
With more than 200,000 professionals across 30 countries and a promise to help the world, the company provides innovative design, engineering, manufacturing, real-
time supply chain insight and logistics services to companies of all sizes in various industries and end-markets. Flex Live smarter™.
Here is a glimpse of what you’ll do :
Initiate, execute and monitor programs from inception through delivery
Ensure adherence to project plans, budgets and profitability
Participate in Profit and Loss (P&L) analysis, customer account reviews responsible for tracking relevant metrics and drive action items
Serve as single point of contact among departments, customers, vendors and the community
Work together with senior management in establishing strategic organizational plans and objectives
Drives strategies to meet customer requirements and targets using Flex engineering and logistics expertise
Contract and price negotiations
Manage customer satisfaction, the Customer Satisfaction Index (CSI) collection and related reviews and corrective actions.
Create reports, presentations, quarterly business reviews and similar for management, customers and other stakeholders
Coordinate with regulatory or other governmental agencies
Here is some of what you’ll need
A degree in a relevant field such as Business, Engineering, Medicine or similar
Experience in sales or sales engineering in a highly-regulated industry such as medical is a great advantage
Ideally you have a technical background to be able to answer questions and offer suggestions
Project management experience
Experience with Six Sigma, Lean, 5 / 6S, Kaizen is an advantage
Excellent English and fluent German are required for this role
Fluent French is a plus