Web Product Implementation Specialist with German (f/m/x) (Relocation to Lisbon)
Teleperformance Portugal
Basel, CH
vor 4 Tg.
source : Europe Language Jobs

Description

Signing Bonus 3000€ Are you looking for your next career move working in the tech area? This might be your opportunity to build an international career.

  • Join our team as a Web Product Implementation Specialist and support EMEA based clients establishing a new service specifically dedicated to client’
  • s high profile & critical programs. ResponsibilityCommunicate with advertisers and internal sales and services teams via phone, email, chat, and video conferencing as needed;
  • Perform and verify the implementation of web-based products with customers;Give guidance, support, and train customers on how to use the products;
  • Employ strong, clear communication skills with your customers and colleagues, displaying your enthusiasm and a desire to succeed;
  • Deliver high quality service to your customers, exceeding client expectations and quality scoring measures.

    Requirements

  • Fluent level of written and verbal communication skills in German;Good level of written and verbal communication skills in English (minimum B2);
  • Good understanding of JavaScript, its quirks, and workarounds;Basic understanding of web markup, including HTML5 and CSS / CSS3;
  • It is a plus to have an experience with debugging tools (e.g. web browser consoles), understanding CMS platforms at UI level (WordPress / Shopify / Wix / Joomla) or similar, and moderate experience in maintenance of websites with associated knowledge of HTML, JavaScript;
  • Technologically capable to quickly learn customer service software applications and process customer implementations that do not necessarily follow a standard template / process;
  • Experience working in a B2B environment, online advertising, or ad product experience;Strong communication, customer service, relationship management, troubleshooting and support skills;
  • Online advertising or ad product experience.

    Offer

  • Excellent work opportunity in a dynamic leading multinational company;Competitive Salary;Stable work and career progression;
  • Investment in training and personal development;Modern, centrally located buildings with canteen facilities and an excellent public transportation connection;
  • Free salad, fruit, soup and bread available to all employees;Health Insurance since day one in the company;Free company events and activities.

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