E-Commerce Operations Coordinator
HOLY FASHION GROUP
Kreuzlingen
vor 4 Tg.

In this versatile and challenging position you will be jointly responsible for all operational processes of our online shops (JOOP!, Strellson, windsor.).

Your tasks :

  • Operational monitoring and quality assurance of our online stores
  • Creation and testing of newsletters
  • Testing of the online shops before and after releases
  • Fraud management
  • Active management of customer service including 2nd level support
  • Support with DSGVO issues
  • Management of the customer database
  • Daily business support in voucher and promotion management
  • Strong collaboration with various teams such as logistics, customer service, sales, merchandising, content management
  • Required experience and skills :

  • Very good education or university degree in business administration or comparable degree
  • Ideally first experience in e-commerce (or comparable)
  • Confident handling of MS Office (especially Excel)
  • Competence in English (oral & written)
  • Strong understanding of numbers and analytical working style
  • Entrepreneurial thinking and sense of responsibility
  • Passion and enthusiasm for fashion and lifestyle
  • Our employees are essential to the success of our brands and our organization. We take a 360 degree approach to strengthen the social well-being and physical health of our employees.

    See our benefits below : Kidsroom Kids room We want our employees to get the best possible support at all stages of their lives, which is why a parent-child office is available to provide optimal care for their children in the event of childcare emergencies.

    Events Events We use events to celebrate successes together with employees from all departments. Parking lots Parking lots All employees have the possibility to use a free parking lot directly at the headquarters.

    Clean eating / employee restaurant Clean eating / employee restaurant In our Goût Mieux certified employee restaurant HOME, we focus on Clean Eating and offer a diverse range of fresh and healthy dishes every day.

    Employee discounts Employee discounts In our stores and outlets, all employees receive discounts on the high-quality products of our brands.

    Good connection to public transport Good connection to public transport Due to the central location there is a very good connection to public transport.

    Fitness Fitness Sports courses under the guidance of professional trainers, such as yoga, circuit training or cardio tennis, are among the many sports we offer.

    There is also a fitness room with strength and endurance equipment. Comprehensive onboarding Comprehensive onboarding Through various onboarding measures, such as our HFG College, an induction plan and mentoring program, we ensure the optimal integration of our new employees.

    Working from home Working from home On up to two days per week, our employees have the opportunity to work from home. Dogs Dogs If the supervisor as well as the colleagues agree, our employees are allowed to bring their dog to the workplace.

    Trainings Trainings Job-specific as well as general training and courses can be used by employees for optimal further development.

    Thirteenth salary Thirteenth salary In addition to the monthly salary, you will receive a thirteenth salary. Relocation / Company apartment Relocation / Company apartment We support new employees in finding suitable housing as part of the onboarding process.

    Heidi Heidi With our company-owned sports boat "Heidi", our employees can go wakeboarding or waterskiing on Lake Constance together with their colleagues.

    Family and Profession Family and Profession In 2017, the HOLY FASHION GROUP was the first Swiss fashion company to be awarded the rating "Family&Profession".

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