Traineeship, B2C operations - UK & D A CH
EF Education First
vor 3 Tg.

The Role

The B2C Operations team is currently looking for ambitious, driven and enthusiastic candidates to join the team for 10 months starting in February 2022.

We are hiring trainees to support the two functions within this team : Procurement and Production.

As a Procurement Trainee, you are supporting Procurement Specialists in ensuring that all B2C products have high quality and cost-effective accommodation solutions, that are in line with each product’s identity.

Your main business partners are hotels, hostels and night ferries. Your main business partners are hotels, hostels and night ferries.

As a Production Trainee, you are supporting the Production Specialists with the preparation and execution of tours throughout the season, as well as facilitating the on-tour experience of our travelers.

Your main business partners are restaurants, transportation companies, local guides and tourist attractions.

Both Procurement and Production trainees are responsible for the daily communication with our business partners and with our other internal departments in the United States (Sales, Inventory, Market Development).

Your main role is to assist the Operations Team in ensuring an exceptional experience for our customers throughout their tour.

Your responsibilities will include but not be limited to :

  • Daily support of Production and Procurement Specialists with regard to suppliers confirmations, updates and special requests
  • Securing bookings with our business partners
  • Settling accounts with suppliers and supporting the accounts payable processes
  • Researching and identifying new business partners
  • Following up on quality control actions confirmed by Production and Procurement Specialists
  • On tour support to both Tour Directors and business partners
  • Collaborating with our Market Development team in the United States to help improve logistics and develop itineraries in our programs
  • Organizational Behavior

  • Strives to create a collaborative and dynamic environment on a day-to-day basis
  • Shares information and identifies best practices openly with colleagues
  • Puts the customer in the center and is service minded
  • Looks for ways to improve and inspires colleagues to do the same
  • Spreads positive energy and makes the workplace a fun environment
  • Requirements

  • English Fluent
  • German Language is a plus
  • Similar work experience is a plus
  • University degree
  • Strong organizational skills and attention to detail
  • Self-driven and flexible. A quick learner and a proven problem solver
  • Enjoys working with numbers and Microsoft Excel
  • Able to analyze and question processes and strives to come up with creative ways of improving them. Think outside the box!
  • Nationality of one of the EU or EFTA countries or permission to work in Switzerland
  • If you are motivated by the prospect of an international career in the largest private education company in the world, we want to hear from you!

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