Associate Director, External Manufacturing Operations - Medical Devices
Tribschen, Lucerne, Switzerland
vor 6 Tg.

Do you enjoy working in an international environment? Did you always want to work in a company where your work can have a real impact on people’s lives?

We would like to meet you!

We have an exciting new job opportunity and are looking to hire an

Associate Director, External Manufacturing Operations - Medical Devices

This position can be based in the Netherlands, Ireland, France, Germany, Switzerland, or UK.

Purpose of the Position :

Our Company is seeking a dynamic and versatile leader for External Manufacturing Operations (Associate Director). This role serves as a Virtual Plant Manager - responsible for leading a cross-functional team in oversight of our relationship with External Partners that manufacture, assemble, and test complex injection molded Device Components, Device Constituents, and Medical Devices used to deliver Pharmaceutical and Biologic Products.

Our team works with a Safety First, Quality Always mindset. As the primary point of contact for all dealings between our Company and the External Partner, the Associate Director External Manufacturing Operations is accountable for establishing a strong business partnership, managing commercialization readiness activities, and ensuring excellence in Compliance, Supply, Continuous Improvement, and Cost Management.

As we continue to drive growth in this area of our business, this role will also help build and maintain strong collaboration with a wide range of professional disciplines in Research, Manufacturing, and Commercial Operations.

Primary Responsibilities :

  • Lead an Integrated Cross-Functional Operations Team : Build a strong interdependent relationship with External Partner Site and Plant Leadership Team.
  • Create and maintain an inclusive culture and high-performing team (coaching team members as required). Ensure Right First Time mindset.

    Consistently deliver On-Time and In-Full - with First Pass Quality.Oversight and presence on the production floor at External Partner site(s).

    Maintain adherence to terms in the Supply Agreement and Quality Agreement - ensuring alignment with the Master Supply Agreement (MSA).

    Dispute and Issue Resolution (with appropriate escalation as required).Resolve Technical Issues (Investigations, CAPAs, Process Improvements, Source Changes, Technical Transfers, Equipment Maintenance, Reliability, and Lifecycle Management).

    Lead Periodic Business and Operations Review Meetings (with External Partner).

  • Manufacturing Ensure reliable supply of injection molded medical device components and sub-assemblies to downstream sites providing production oversight as required.
  • Compliance - Ensure Good Manufacturing Practices (GMP) and Environment & Safety Regulations are followed. Achieve compliance goals through a risk-based approach (Safety Regulations, Quality Assurance, Risk Management, Deviation Management, Product Release, Change Control).
  • Supply Chain Management - Manage coordination with End-to-End Product Supply Chain nodes (upstream and downstream) to ensure timely and optimized flow of materials.
  • Demand Management, E2E Production Planning, Materials Management, and Logistics.

  • Project Management Leverage standard tools to charter, plan, communicate, track actions, and mitigate risks for key projects and deliverables.
  • Commercialization - Support of sourcing and siting activities for new products - including participation in due diligence, assessing investment requirements, and providing Operations input into key Agreements.
  • Launch Supply Risk Mitigation - Ensure External Partner Site Readiness, Technology Transfer, and Manufacturing Process Robustness Plans are executed on time.
  • Continuous Improvement - Assess current condition and risks at External Partner site. Establish baseline KPI and trends as leading indicators of supplier performance at launch and throughout product lifecycle.
  • Formulate and drive execution of actionable and time bound improvement plans.

  • Financial Stewardship - Manage Budget, Estimated Actuals, and Accruals for projected spend (Expenses, Capital / Prepaid Projects, and Product Cost as required).
  • Provide input into quarterly and annual Profit Planning process.

    Your Profile :

  • Education - Bachelor’s Degree required. Degree in Engineering or Science preferred.
  • Experience - No less than eight (8) years in Biopharmaceutical industry across several manufacturing disciplines (Production, Quality, Technology / Engineering, Supply Chain Planning, Procurement, etc.
  • At least five (5) years leading teams and projects. At least three (3) years in direct management of shop floor production activities.

  • Communication - Excellent communication and presentation skills (written and verbal). Ability to effectively influence key stakeholder groups (including senior and executive levels of an organization).
  • Proficient with Virtual Collaboration and Project Management Tools.

  • Work Across Boundaries - Demonstrated ability to build relationships and collaborate with internal stakeholders and external partners as the normal way of working.
  • Drive Results and Business Outcomes - Ability to use deep knowledge and expertise in manufacturing operations and end-to-end supply chain to drive results and business outcomes.

    Our company has had a presence in Switzerland since 1963. With a regional office and manufacturing / packaging facility, Lucerne is considered the center of operations.

    Approximately 1,000 people work collaboratively at the four Lucerne locations (Tribschenstrasse, Citybay, Schachen and Kriens).

    A fifth location has been recently established in Zurich, aimed at accelerating the development and commercialization of many of our company’s medicines and vaccines, which supports our mission to save and improve lives around the world.

    The new location has a target date of 2021 for operational readiness.

    We are proud to be certified as a Top Employer Switzerland and Top Employer Europe showing the company’s commitment to our employees and the community around us.


    Tribschen office have been completely refurbished in 2021 creating a great place to collaborate or focus as high performance team.

    They are located close to the Vierwaldstatersee lake and not far away from the Luzern train station.

    Who we are

    We are known as Merck & Co., Inc., Kenilworth, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases.

    Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

    What we look for

    Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity.

    You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time.

    Our team is constantly evolving, so if you are among the intellectually curious, join us and start making your impact today.


    In accordance with all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

    If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package.

    To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

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