Salesforce Marketing Cloud
M&K Consulting
Geneva, GE, Switzerland
vor 3 Tg.

Description du poste

  • Su pport day-to-day interactions with marketing teams and campaign operation managers.
  • S upport the delivery of components of client engagements that identify, design, and implement business and technology solutions.
  • Partner with marketers across multiple brands, external vendors and other key stakeholders to influence, develop and deploy integrated customer engagement journeys.
  • Participate in the identification of business requirements, and offer solution in functional design, process design (including scenario design, flow mapping), prototyping, testing, training, and defining support procedures.
  • Develop and maintain contact with top decision makers at key clients.
  • Contribute to the development of proposed solution architecture and enablement approach.
  • G ather and document business requirements and translate them into technical specifications.
  • Make well-informed segmentation and targeting decisions.
  • T ailor communications messages to relevant customer personas at relevant buying cycle.
  • Support preparation of data, segments, email creatives and other configurations.
  • Oversee the development, execution, and testing of campaign workflows.
  • Monitor and troubleshoot manual and automated campaigns and data activities in case of failures, and notify stakeholders of relevant outcomes, fluctuations, and plans.
  • G enerate reports and dashboards indicating various performance metrics and KPIs.
  • Profil

  • Proficient experience in deploying and running Salesforce Marketing Cloud is a must
  • Sales and / or Service Cloud is a plus.
  • Salesforce marketing Cloud Consultant certifications is a must
  • Sales and / or Service Cloud is a plus certifications are a plus.Strong communication and interpersonal skills are a must.
  • Experience working with global business organizations and a strong understanding of global business functions is preferrable.
  • Informations contractuelles

    Starting ASAP

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