CLIENT SERVICES OFFICER W/M
Henner
Geneva
vor 9 Tg.

Who are we ?

Personal insurance (Health, Welfare, Retirement, Medical Services) has been at the heart of the Henner Group's DNA for more than 70 years.

A recognized player in the market, the Henner Group draws its strength from its 1,500 employees spread over all continents.

They advise our 10,000 client companies in the development of their social protection policy and support our 1.5 million policyholders in the management of their health contract on a daily basis, whether they live in Paris, Singapore or Lisbon.

At Henner, play your part and join our teams !

What is the context of the position and what will your place be in the team?

The International Operations division, which has more than 250 employees in 15 countries, manages the health care contracts of 242,000 expatriates in 198 countries around the world :

This is where your mission starts !

You will be integrated within the Operation’s Team, based in the heart of Geneva. This exciting opportunity has arisen to join the group within our International Operations department.

The main purpose of the role will be to develop and maintain relationships with our insured members.

What are your missions?

As Client Services Officer :

  • you evaluate and administe customer claims.
  • you liaise with insurance companies, clients and service providers via telephone and email.
  • Coordinate the direct billing process with international providers.
  • Handle a portfolio of clients with expatriates stationed worldwide.
  • Regulate health care costs for policyholders and third parties.
  • Processing e-claims and Invoicing.
  • Votre profil

    Do you have the right profile?

    Previous experience in the insurance or medical sector is an asset, and in international environment

    Good communication and teamwork skills.

    Service oriented

    Excellent attention to detail

    We offer

  • Fixed salary + annual bonus of objectives
  • Training on our tools, business and our sector of activity

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