Director of Teacher Engagement and Development
EF Education First
Lucerne
vor 5 Tg.

Department : EdTech Academic Services Operations Team

Report to : President, EF Online Teaching Services

Seniority Level : Director

Work Location : EF Lucerne

The Director of Teacher Engagement and Development is positioned at the forefront of the online language learning arm of the TESOL industry.

In this role you will be responsible for keeping pace with the latest trends, specializing in both synchronous and asynchronous teacher training, remotely providing expertise and support to Academic Managers located in each of EF online teaching centers globally, researching and developing new methodologies related to Learning Management Systems (LMS), and assisting with recruitment of an ever-

expanding global freelance teaching team, among other exciting projects.

  • Set benchmarks and academic standards for teacher-led services
  • Monitor and regularly evaluate academic quality of services delivered by online teachers
  • Develop and design quality assessment tools and systems
  • Act as an academic liaison between teams, business units, and centers
  • Roll-out training and implementation of new services and products
  • Train and develop online teachers
  • Research and develop new platforms and participate in testing of new services and products
  • Contribute to the daily operations and planning of EF global online teaching services
  • Create and implement teacher engagement initiatives to build a global teacher community
  • Bachelor degree and above
  • A minimum of 5 years teaching experience, with Academic Management experience
  • Experience managing a team
  • A proven record of teacher development
  • Strong inter-personal skills and multi-cultural awareness
  • Ability to show initiative, share ideas and best practices
  • Customer service oriented
  • Attention to detail
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